07/31/2009

Do not rent equipment from these guys . We Picked up two mtb's from the Edge Sports Shop in Jackson Hole , WY the night before so we could start out early the next morning . The Bikes were in terrible shape.The more I thought about the bad condition that the bikes were in the more I wanted them fixed . We arrived 20 mins before 9 am. One guy shows up . Nice guy. He says that as soon as he gets some bikes and things cleared out he would take care of us . We said ,Ok great ! We tried to stay out of their way as they moved the rental bikes outside . Just before that another guy showed up with a very bad attitude and visibly pissed off that a customer was in the store ten minutes before actual opening time. He told my friend to wait outside till 9 o'clock . I realized something was wrong when the scrubby looking owner started throwing stuff outside in a temper tantrum . I could not believe what was happening . By the look on my friends face I knew what was going to have to happen . He said lets get out of here right now . I approached the nice guy and told him that the other guy is obviously pissed at us for some stupid reason . We are turning the bikes in because of his bad attitude . We both fly a 20 million dollar charter Jet and have a fair amount of paying customers that fly with us . If we pitched a fit in front of our customers like this dude did we'd probably be flying around by ourselves . Whats funny about the whole deal was that my Buddy was seriously considering buying the Cannondale Rise they had on sale for $.1900 . We walked up to Fitzgerald Bikes where they took great care of us . Save your time , money , and blood pressure and stay away from the EDGE .

Customer Service

Okay until the grumpy scrounge showed up.

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Rented bike from this establishment in 2007 and the service was great.Don't know what has happened since.I know these guys are knowledgeable bikes and skis . And we are just stupid customers that pay them money for stuff.

helpful and knowledgeable guys who are always willing to help.

great guys, will help with anything you need. very knowledgeable with all bikes and directions for road and mt. biking routes