Gear N Up - Bikeshops, Neenah, Wisconsin

Gear N Up - Bikeshops, Neenah, Wisconsin

DESCRIPTION

USER REVIEWS

Showing 1-3 of 3  
[Apr 03, 2008]
dwnhlldav
Weekend Warrior

Nice shop Friendly people, but seem to cater to the roadie crowd more.

Customer Service

I'm sure it is fine, but when I asked about local mountain biking, the response was that there is nothing, unless it is triathlon.

Similar Products Used:

Very little selection of mountain bikes.

OVERALL
RATING
3
VALUE
RATING
4
[Feb 24, 2008]
Anonymous
Cross Country Rider

clean,fast turnaround, quality mechs working on your bike. Ready to help fix an emergency and get you on the road again. Good selection of Cannondales ,Giants, as well as triathalon bikes and gear.

Customer Service

Always friendly, exceptionally helpful with advice. Very active in races local and abroad,

OVERALL
RATING
5
VALUE
RATING
5
[Apr 09, 2007]
Anonymous
Weekend Warrior

Sell mainly Cannondale and Giant bikes, but also specialize in custom cycle manufacturers (Griffen and a few others). Smaller shop but very knowledgeable.

Customer Service

This is where they excel. Outstanding service. Did a custom, computerized measurement of my body and made recommendations on which bikes would work for me and which would not. I was very impressed by their knowledge of the equipment. They asked me a lot of questions on my preference for how I ride, how long I would ride, riding style (aggressive, moderate, etc...) and made sure that my style would be a good fit for the bike I chose. Didn't try to sell me on a fancier bike and even told me to stick with the Aluminum frame because I wouldn't need all-Carbon. They actual told me that the weight difference wasn't enough to justify the extra money that I would need to spend for a Carbon bike.

Similar Products Used:

Full disclosure...I left the review for the Wheel and Sprocket shop in Appleton, WI (it wasn't a good experience). This is where I came next and was glad that I did. Awesome shop, excellent service and very helpful. I will continue to service my bikes here and keep coming back.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  
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