BikesAtVienna - Bikeshops, Vienna, Virginia

BikesAtVienna - Bikeshops, Vienna, Virginia

DESCRIPTION

Small shop in Vienna, Va that bills itsself as "Northern Virginia's recumbent,
trike and folding bike headquarters."

USER REVIEWS

Showing 1-3 of 3  
[Jul 23, 2007]
Anonymous
Cross Country Rider

Small time shop that hustles recumbents and kids bikes, bells, knock-off-brand, etc. Great location at the W&OD trail in Vienna, Va. Owner is a bit aloof and not the most heart-warming individual,...maybe because of sales pressure from Spokes down the street?,... tough competition in Northern Virginia with a Performance Bike Shop on every corner too! If I had a flat and no spare tube,...I'd hump it there to get by.

Customer Service

Sales staff is a bit young and not too knowledgeable about MTB. I would have to say that the 'target audience' is the older rider looking for a recumbent to get down the W&OD Trail.

Similar Products Used:

They had a very good tech there once, Adam Ward, who was a sponsored Downhill racer and 29'er rider that could wrench really well, but I think he is gone or frequents the shop on a consultant basis. Call before hand if you need service done to see if he's there. My 'chili' award for Tech expertise is with Adam being there!

OVERALL
RATING
3
VALUE
RATING
2
[Feb 23, 2007]
Anonymous
Cross Country Rider

small shop that really isnt that place to go for someone who is anything other than a recreational biker. no real high end or mid level mountain bikes are stocked or sold here. Didnt see one bike in there with disc brakes on it.

Customer Service

when i went in there seemed to be plenty of people working, but even with no other customers in there, they didnt seem to eager to help me. when someone finally came over to me, and i explained what was from with my fork, his eyes sorta glazed over. I then asked for the lead mechanic, once again after explaining the situation the "deer in the headlights" look, told me just to turn around and go elsewhere.

OVERALL
RATING
2
VALUE
RATING
2
[Dec 15, 2006]
Anonymous
Cross Country Rider

small shop in vienna that bills itself as Northern Virginia's recumbent, trike and folding bike headquarters - and they should stick to trike and folding bikes, cause theyre awful with mountain bikes.

Customer Service

i stood there waiting at the counter for like 15 minutes while they goofed off, before they ackowledged my existance. Mechanid didnt write up a ticket for the work i wanted, cause he said "he'd remember it". well when i went in to get the bike, it was not done as i told him i wanted it done. ANOTHER mechanic worked on it instead. If there was a ticket written he could have done what i wanted, but no... then the owner comes over and gets involved, with an attitude and trying to make excuses and rationalize it away, instead of just saying "sorry, we messed up" and we'll fix it".

Similar Products Used:

i only went here cause my regular shop was really backed up. next time, i;ll just wait.

OVERALL
RATING
2
VALUE
RATING
2
Showing 1-3 of 3  
MTBR Newsletter

Get the latest mountain bike reviews, news, race results, and much more by signing up for the MTBR Newsletter

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2021 VerticalScope Inc. All rights reserved.