Cool little shop, not a lot of high-end bling but clearly in the know and good quality. Had the essentials, and a good range of brands. Came across as a great independent local bike shop with solid customer service, and enthusiastic to get people riding and on the local trails.

Customer Service

A+. No attitude, friendly and great help. I swung by passing through town on the way to ride GW nat'l forest. I had no idea where to go, and was just counting on finding a shop for guidance--Black Dog was the jackpot. The dude was sold out of the right map, but gave me his personal map (I had to force him to let me pay for it) after spending 30 min marking trails for this ride, the next ride, etc. His advice was perfect. He gave me great tips on parking, trail quirks, seasonal changes, and more. He also apologized for not having the map and told me other shops in town to go to to find it, no harsh competetive attitude here.

Similar Products Used:

Go there and support this shop!! This is the kind we need more of--mom and pop owned, real riders without attitude, and just stoked to get you into the great riding that exists in the area.

A good shop, run by good people. The owners are involved in advocacy and local cycling culture. Always helpful, and fun to ride with.

Customer Service

Great, never surly, never too busy to chat, even if you're just dropping by to hang out.

Similar Products Used:

The best thing is the tue/thur indoor spin during the winter months. I never make it out to spin, but I just like that they like bikes that much and want to share that passion with others.

Great shop great poeple.. Go see them if you need anything dealing with bikes including places to ride and people to ride with..