Just The Right Gear - Bikeshops, Salem, Virginia

Just The Right Gear - Bikeshops, Salem, Virginia

DESCRIPTION

We welcome everyone from the newest mountain and road rider to the experienced racer or free rider. We are all too eager to chat about bikes, gear, dreams and the adventures you wish to pursue. We hope that our shop is a resource for information as well as great service. If it's the right bike you're after, stop by the shop, call or e-mail us and we'll be happy to help you. We do our best to match mail order prices! Happy Riding!

USER REVIEWS

Showing 1-10 of 13  
[Sep 18, 2015]
carol waters
Cross Country Rider

No ostentation here----just rock-solid quality merchandise

Customer Service

Knowledgeable, down to-earth super friendly staff. Makes all rider levels feel comfortable.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 13, 2013]
Robert
Weekend Warrior

Steve has a wide selection of parts from shoes to hard core Niner bikes. Nice open shop mechanics are quite knowledgeable and eager to teach you some of the finer aspects of your bike and gear.

Customer Service

Top notch customer service friendly and fast. Purchased a Cannondale Scalpel from them for a great price that other shops from Florida to Virginia could not touch. Bottom line these people are helpful and above all Honest!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 29, 2013]
mike g
Weekend Warrior

Without a doubt the best shop in SW Va.
I can buy here cheaper than mail order. Great staff!Steve treats everyone like family.
The demo fleet it top of the line.

Customer Service

Outstanding!
They are fair and honest... they've never tried to push or upsale.

Similar Products Used:

I travel for my job, I rent a lot of bikes and visit bike shops all over the USA...
Just the right gear is in the top 10.
They give great advice on trail conditions and speak from experience.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 14, 2012]
Ilikejeeps2
Cross Country Rider

They were great pointed me in the direction of the trails with a map in my hand! The sho
Was well stocked and geared towards mtb bikes.

OVERALL
RATING
5
VALUE
RATING
4
[Mar 28, 2012]
tonicspark
Cross Country Rider

Nice and experienced staff. They are easy-going and very informative.

Customer Service

Friendly and helpful.

OVERALL
RATING
4
VALUE
RATING
4
[Jul 24, 2011]
Nocturnalnature
Cross Country Rider

Located in an old building that reminds one of a country store, this shop offers up wonderful appeal to those who are looking for a new bike, gear, or just want to hang out and talk bikes. A nice homey feel awaits when you first walk in and you immediately get the sense that this store is what other shops strive to be but simply cannot achieve.
While the bike inventory may not be as big as a larger store, what they do have on the showroom is quality built and offered at a price that is affordable.
The selection of gear and apparel is about the same. Not a huge selection but typically what is offered is of high quality and reasonably priced. In addition, they are more than happy to order whatever accessories you may want and don't look down their noses at you if it happens to be a brand they don't typically stock.

Customer Service

In a word, OUTSTANDING!
Each employee is friendly and willing to assist in any way they can, even if you aren't looking to make an immediate purchase. No rush, no heavy handed tactics, just polite southern manners that will likely make you forget about considering any of your other local bike shops.

Similar Products Used:

In a nutshell, this store represents the pinnacle of Southern charm and hospitality. The store setting, prices, and friendly staff is sure to win you over and make you a long term customer.
Stop by and visit if you're in the area. You will likely leave with a smile, wishing you were lucky enough to live closer to them.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 17, 2010]
Matt H
Weekend Warrior

Nice shop, lots of bikes parts and gear.

Customer Service

Great service very nice.

Similar Products Used:

These guys have fixed my broken stuff a few times whether it was my bike or one of my friends they are always willing to stop what they are doing and take a look at your rig and see if they can get you on your way.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 01, 2010]
RBowles
Weekend Warrior

Well trained staff that takes care of all my bike needs from fitting to repairs. From road bikes to mountain bikes, they can fix it! They have actually saved me a lot of money over the years with good sound technical advice on what works, and what doesn't.

Customer Service

Second to none. I originally was going to purchase a Cannondale demo bike and missed it by a day. I hesitated at the last minute, and someone else purchased the bike. The owner sold me a new bike of the same model for not much more than he was asking for the demo, and it was marked down pretty steep.

That is the kind of treatment that breeds customer loyalty.

Similar Products Used:

They are great at fixing the wheels that I destroy! I recently purchased new helmets for my kids and they took a great deal of extra time ensuring their helmets were correctly fitted.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 02, 2010]
The kid weekend warrior
Weekend Warrior

The shop has a nice selection of bikes and is well maintained.

Customer Service

The customer service is great. If they don't have a pat you need or they don't know how to fix something they do their best to find how to point you in the right direction to find it.

Similar Products Used:

The is a little out of they way, but if you're going to the back entrance of Carvins Cove they are right on the way.

OVERALL
RATING
4
VALUE
RATING
5
[Jan 05, 2010]
Chris Kavanagh
Cross Country Rider

GREAT SHOP, Plenty Of Bikes & Accessories. Great, Competitive ,Prices.

Customer Service

This is where they excel. Customer Service is top notch. I would not buy from anyone else, period.

Similar Products Used:

Go there, you won't be sorry ya did.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 13  
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