Bike Factory Charlottesville - Bikeshops, Charlottesville, Virginia

Bike Factory Charlottesville - Bikeshops, Charlottesville, Virginia

DESCRIPTION

Authorized dealer for Pivot, Gary Fisher, Trek, and Mirra Co. Bicycles, and a full service bike repair shop.

USER REVIEWS

Showing 1-4 of 4  
[Dec 26, 2018]
LargeMan

Strength:

Great prices, 1 day repairs and not snobby like the other others.

Weakness:

Not all brands.

OVERALL
RATING
5
[Apr 07, 2012]
Spinning Lizard
Cross Country Rider

Great shop, evreybody always goes out of their way to help. Biggest selection of real mountain bikes in the area and prices cannot be beat. Absolutely love this store. Don't know how it could ever get a bad review!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 06, 2011]
Josh
Weekend Warrior

Was there once, looking for an entry level bike, customer service was horrible. I ended up going to Blue Ridge Cyclery, theres a great group of guys to deal with.

Customer Service

SUCKS

OVERALL
RATING
1
VALUE
RATING
1
[Nov 04, 2010]
Brian
Weekend Warrior

Lots of bikes, not much clothing, not much else.

Customer Service

the worst I have ever encountered. Went in with a problem with a disk brake, the first guy told me to come back later, the owner had to deal with it. Would not even let me leave the bike to get the work done, told me there was "no space to put it." came back to the "owner" he refused to do anything with it. Said it was out of warranty....and I was not even looking for warranty...I needed a bleed of the system, that was it, and I was not asking for free. I hear that even most of their race team refuses to use the shop....that is how bad the service is.

Similar Products Used:

DON'T GO THERE!!!

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-4 of 4  
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