great

Customer Service

I used to be fan of the East Ridge bike shop, thats actually where i purchased my current bike. Ive been going to suck creek for the past 2 years now and i will not take my bike anywhere else as long as i am in chattanooga. These guys always make you priority number 1. just recentlyi went to pick up my bike after some repairs had been made. when i got there i saw a tour bus, the store was filled with mountain bikers from south florida probably 15 or 20 of them, all gettin repairs done and asking questions and buying odds and ends,as soon as mike saw me he immediatly stopped the work he was doing and did not make me wait a minute. that is a testimate to how they feel about customer loyalty.
Bottom line this is the best shop i have ever been to.

P.s every time i take it in for something i always get it back with a few odds and ends tweaked and tuned even if i didnt ask for them too.

I love the location, and they make a great jumping off point for lots of local rides, Signal, Lookout, Etc. They have been really helpful every time I've walked in, even with little stuff. Mostly, I think these guys understand the cycling community around here, and do a great job of taking care of their customers. Plus, they've always got something exotic for me to drool over!

Customer Service

Lee turned my repair over on the spot, even though they were busy while I was there. He even was helping other people with their questions while he worked on mine! I think everyone enjoys talking to him and Mike, it's why they keep coming back.