I've losen my money, from Spain. I'd love to go there and see the face of those guys
Of course I reported the situation in the American Government, but without response

They stole my money!
I'm sorry if you went out of business, but why did you have to keep my money? I paid for an online order, never got the item and now they're gone.
Even if it's "legal", you're a thief!

Warning! Do not buy from these crooks! I ordered a $200 item more than a month ago. They do not answer phones or reply to emails. After reading the reviews it appears they are out of business. Had to ask my credit card company to get my money back! Who still takes orders and keeps the money when they are out of business?If I would rate a zero if I could but the ratings chart only goes down to 1

Avoid at all costs, even if they are the only ones that have the part you need. They were super helpful until I placed my order, now their website is down and their phone goes straight to the answering machine.

Customer Service

Non existant. Before I placed my order it was super easy to get ahold of them, now nothing. NO email reply, not even a ring on the phone.

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DO NOT ORDER FROM THIS SHOP

CATASTROPHIC!!! JUST CROOKS!!! DO NOT BUY IN THIS SHOP. THEY ARE NO LONGER IN BUSINESS BUT STILL ACCEPT ORDERS WITHOUT REFUNDING THE MONEY.

Customer Service

Crooks! As so many other people, I ordered a $300 watch in the shop, they charged me for it, but I never received any shipment. No answers to mails and phone. When finally they answered my last mail, here is what they wrote:

------
Please just file a chargeback with your credit card company. You may
do what ever you choose but the only recourse is through your credit
card company. We are no longer in business due to unforeseen
circumstances.

I am sorry....
------

Note that this is the unedited complete message... as you can see very brief (they don't even care to say hello and explain why they ignored my last five mails and my phone calls) and respectless.

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I would suggest to follow Graf's advice in his review post (22 Sept) and join hands to complain to the Mayor of Mollala.

The selection of articles is good... if only they would also really sell and send what they have, it would be perfect...

Customer Service

The customer service is catastrophic. I sent them several mails over the last month to know where my order is, and I still have no answer. I also asked to cancel my order, and no answer either.

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I would never recommend this shop to anybody. Just crooks in my opinion.

Never been to the shop / Online transaction only

Customer Service

Horrendous - Non Existent

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Ordered here because CBike didn't have what I needed in stock.
NO PROBLEMS TAKING YOUR MONEY // BIG PROBLEMS GETTING YOUR ORDER FULFILLED, GETTING A STATUS, GETTING SOMEONE TO ANSWER YOUR RESPOND TO YOUR INQUIRIES // NOW WEBSITE IS NOT WORKING

Worst transaction I've ever experienced in my entire life. These guys are literally unreachable. I've sent about 15 emails over the past 3 weeks and the only response I got was from the first email before I had paid them. After I actually put in my credit card info I never heard from them again. Called their shop several times a day over the past week and have not been able to talk to a real human or have any of my messages returned. My order is still "processing" and as of earlier today their website isn't even running. I'm out over $100 and bike parts that I needed 3 weeks ago. Thank god I didn't try to order a complete bike or anything really expensive...not sure if I'll ever see the money again...

Customer Service

Non existant

Horrible. I hope you are reading this before you order from them. I ordered carbon bars. The website indicated they were in stock and would ship within 5 days. Three weeks later and no bars and the website shows the order is "processing." I called and left voice mails and emailed and sent notices directly through their website. They have never responded. I then canceled the order and requested they credit my charge card. This was never done, I had to dispute the charge through my credit card company. This shop is poison IMO and should be avoided.

Customer Service

None.

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I am going to send a letter to Mayor Mike Clark and the City Counsel members of Mollala and the Clakamas County Board of Commissioners outlining my complaints along with web links to several review sites (this one and yelp) where many other customers have encountered the same conduct. I am going to ask that they be investigated for consumer fraud and that their occupational licenses be revoked.

I am also sending a similar letter to the State of Oregon, Department of Justice, Financial Fraud/Consumer Protection Section. I will request that the Department enjoin their continued operation.

I encourage all of you to do the same. Let's see if we can prevent them from taking advantage of other riders.

Stay Away!!
Whatever policy said in the website is not true. Place an order weeks ago, and still not processing the order. Shipping within 5 days of in-stock items is not true. Notification on delay within 5 days is not true. No one is monitoring the website or email.
You can still place an order, but nothing is going to happen. No email, no shipment,..etc...

Customer Service

you can call, you can email, don't matter. it just go into a black hole.