When we first arrived in Florence my boys and I all had bmx bikes one day my Robinson bmx bike got stolen out of our garage. As we were driving by our local bike store, went in and asked about the bike. Was told "You have to go to the police station to file a report". On my return from the station with the police, I was informed that the owner had called the person who sold the bike and had given it back to them. That was about ten years ago and since that time we have purchased 4 new bikes and not one of them has come from 101 bike shop. Recently broke a spoke on my new bike and thought I would give the shop here a second shot and went there to purchase a spoke. When I got home and went to install the spoke and found out i was given the wrong spoke. I called and the owner said he would give me a couple of spokes and nipples. I rushed down there to get there before they closed. When i arrived i noticed someone else behind the counter and they said that they didnt carry those spokes and he handed me a nipples and said "Here, this will fit it". My experiences with 101 bike store have been less than satisfying.

Customer Service

Friendly enough upon arrival, but I find myself shaking my head out of disbelief.

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It would be nice to live in a town that had a real bike store so i wouldn't have to drove 120 miles round trip just to get a part.

We have learned to love this little shop. The bicycles on display are beautiful & they keep well-stocked. They also have lots of accessories.

Customer Service

We first came into the shop & suffered some sticker shock so mistakenly bought cheap bikes at another store (Fred Meyer). We brought those bikes into the bike shop to see if they could fix the brakes/shifters. Instead, the owner suggested that we buy some good bikes, which we did! My husband bought a Trek & I bought a Townie 7. We love these bikes. We actually went out & bought a new vehicle so we could tow the bikes. We had a hitch put on & went back to this bike shop & ordered a bike rack, which they got for us in just a couple of days. We ended up buying a great tire pump, too. The advice from Sean & the owner (I forget his name but he's great!) was top notch & they are so helpful. We won't make the mistake of going cheap again.

Pro shop - Tim's a funny guy! He knows his biz. Very helpful. They got TOP brands bicycles!

Customer Service

Excellent

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Bikes & Guitars. Never seen this combo

Top Shop, bought all my bikes there. Best of all, super DEALS!!!

Customer Service

GREAT

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guitars, my other hobby. I can test before I buy.

They got it ALL - SKATEBOARDS, GUITARS, RECUMBENTS, ROAD AND MTB'S
Did I mention they have sweeeeeeeeet prices ?!

Customer Service

Love the mechanic girl, she's cool!

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Highly recommended Bike Shop. They have free riding maps too!

Cool shop, has even guitars and skateboards!

Customer Service

Tim the boss knows what he is doing. Had my wheels tuned and a few broken spokes replaced - superb job!

We drove for over an hour to purchase a used bike from "Tim" at this shop. On the phone he described the bike as in perfect working order, and in fact they had -just- finished a tune up on it. We canceled our plans and dropped everything to get to Florence and the store before they closed....What a joke.. The front forks were COMPLETELY seized up. When I pointed this out to him he feigned surprise and took it behind the counter where one of the employees proceeded to beat on the forks with a mallet. Then switching to plan "B" tried to jump up and down on the handlebars and in the process ended up slamming the bike onto the ground. A business that cared about it's customers, especially those who they knew came in from out of town specifically for this bike, would have been up front about the bike. There is no way they could have tuned up the bike without realizing the forks were seized. He either lied to me about the tune up, OR knew about the problem and hoped to pass off the broken bike to me. We ended up driving over 100 miles just to go home empty handed. The worst part about this situation is that instead of leaving the bike behind the counter to be fixed, they wheeled it back into the showroom!

Customer Service

Don't get me started.....

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Do your research on this company before you ever set foot in it, chances are you will drive right on bye and go to moes in north bend. I am new to the sport, and even though I have never bought anything at moes he took time to show me what to look for in a bike (proper sizing etc...) He didn't have any used bikes at the time but he steered me to someone who did.

I don't visit this bike shop anymore. The good reviews you have on this sight were written by the owner.The real story is that they are rip offs. Be careful if you have work done there because the price changes drastically after your bike go's on the rack.The prices are double for tourists and the locals simply don't go there at all. This shop is being black balled by the whole town and tourists that are traveling down the Oregon coast.The amazing thing is this shop owner stabs Trek/Specialized dealers in the back by selling their products on E-Bay. I didn't think that was legal.

Customer Service

Service is pushed down your throat. Why should I have to tell this guy where I am from,if I am single and where my boyfriend is.Its none of his business what I do or where I am from. Why should I have to eat crap and be held ransom for my bike repair?
I felt violated by this goofy eyed fat shop owner.

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After talking to many locals I found they are willing to drive 60 miles to get repairs or parts instead of being scammed at this bike shop !

Best shop on da Oregon Coast!

Customer Service

Timmy rocks and Sara is the best lookin' monkey wrench I ever saw

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Super duber prices - maaaaaaaaaaaaaannnnn you guys are groovy

Great shop and friendly stuff. Great selection on bikes and if you don't see what you want they will get it for you. Very flexible prices. If you buy somewhere else you pay too much! They got even guitars! I love to ride bikes and I love to play guitars too.
Bicycles 101 Florence is the #1 bicycle shop on the Oregon Coast

Customer Service

Excellent and fast service.

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Cool and funny place to hang out. Great location on HWY 101