Look out.

Customer Service

PARENTS BE CAREFUL BEFORE BUYING AT HUTCH’S

I read the reviews on Hutch’s before I purchased a bike from them. There were quite a few reviews but what I didn’t notice is that most of the good reviews came from people that know about bikes. I am not a bike expert but I purchased a bike from their last year’s rental fleet for my son. When a friend who is a bike expert recommended that there was something wrong with the bike. I brought the bike back to Hutch’s and was told that this bike that was originally $800 had a cheap part and that I should purchase a newer better one for up $1000.

When I spoke to the manager he raved about being the best bike shop in town. He proclaimed that Hutches is the proven OBJECTIVE best bike shop in Bend. Yes, he said OBJECTIVE. He even had the audacity to tell me that I should NEVER buy a used bike. I just bought the bike from Hutches the month prior and was assured by their sales person that is was only ridden a few times.

Hutches bikes does not cater to people who don’t know about bikes so parents who are looking for a bike for your kids be careful.

When walking into hutch's your met with a sense of a blast from the past, Remember the old gas stations where you would drive up and be greeted with a professional team of staff to assist you in what you wanted? Simply put these are those guys, the welcoming attitude is among the best in the eugene cycling world. To take the time with a customer and fit them to a bicycle they not only want but will enjoy riding for years to come is something Hutch's does only second natured. Having recommended Hutch's to everyone i know for there unmatched experience in helping you find something you can afford and want is only a small reason there #1. Never have i encountered a group of people that can adapt and work together flawlessly which is no wonder they have been in town since 1927. At the end of the day you want Hutch's working on your ride cause in the end that's all i trust.

Customer Service

Kurt, Darren, Mark, Lenn, Debbie, Ian and Cody are some of the most down to earth and the most knowledgeable people i have met to date and will be taking all of my bicycling needs for decades to come!

Really loved the "clubhouse/oldschool" atmosphere of Hutch's. They do alittle bit of everything, although specializing in road mostly.

Customer Service

Staff was really friendly and super knowledgable. I felt like they "shot me straight" and with very high regard to what I wanted. Never felt like I was getting drug over the coals.

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Debbie was a delight! After purchasing a Giant Trance X, best bike I have ever owned. I show up regularly just to say hi and throw some air in my commuter tires.