Was in the market for a new mountian bike, wanted a 26. Sales person basicly treated me like I was stupid not to get a 9er. So spent $2300. at a different shop that day.

Customer Service

Same

Similar Products Used:

Clean and nice store.

Visiting Columbus and rode the Alum creek phase 2 trail system. Left my pedals at home and needed to rent some pedals. They found me exactly what i was looking for and rented me a pair of crankbrother demo pedals. Also the bike shop techs supplied me with a map of the trails and were kind enough to physically map out the best way to ride the trails after they explained the best route to get there. Upon returning the pedals they did not even charge me. I specifically dealt with the store at Polaris and was very impressed. Next time i am back i will definitely be dealing with Roll bicycle shop. Not to mention they had a full line of bike, components, and accessories. Anything you need for a bike they will have it. They also have 3 locations throughout Columbus.