Advance Cyclery - Bikeshops, Syracuse, York

Advance Cyclery - Bikeshops, Syracuse, York

DESCRIPTION

Full service repair shop, Authorized dealer for Specialized, GT, Schwinn, Felt, Izip, Sun bikes, Fbm, Kink, and Eastern. Full service Road shop upstairs, repairs, mountain, and family center down stairs.

USER REVIEWS

Showing 1-4 of 4  
[Jun 12, 2014]
FiatDale
Cross Country Rider

I purchased 3 bikes from these guys in consecutive years, '97, '98, '99. They've always been of great assistance, offer top notch service, and have good prices. I haven't been there in years, but I trust the service now is just as good as it was then. Great people to do business with.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 24, 2014]
Sam
Downhiller

Best in town. Period.

Customer Service

The combined experience of this staff is impressive and diverse.

Similar Products Used:

Great shop

OVERALL
RATING
5
VALUE
RATING
5
[Jul 24, 2012]
Sal
Weekend Warrior

see below

Customer Service

see below

Similar Products Used:

It wasn't my first time there, but the service seems to have gotten worse! I previously had visited this store and I had to wait a while before I was helped, but this last time was inexcusable. i was at the downstairs counter for 20 minutes with 2 employees in the shop and one on the showroom floor with a customer. i can understand the employee with the customer not wanting to walk away from a possible sale...but still could have at least acknowledged me...NOTHING! The 2 employees in the shop...NOTHING!
After being ignored for almost 20 minutes, I left and drove over to the Bike Loft on the other side of town where I was helped along with 3 other customers...BY THE SAME SALESPERSON!!
Never again that's for sure!

OVERALL
RATING
1
VALUE
RATING
1
[Jul 07, 2011]
allenfstar
Cross Country Rider

Great crew of guys, Good customer service, knowledgeable staff, great selection of inventory

Customer Service

these guys went above and beyond to help me get the bike i wanted i went from ordering it to riding it in less than a week!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  
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