Carl Hart Bicycles - Bikeshops, Middle Island, York

Carl Hart Bicycles - Bikeshops, Middle Island, York

DESCRIPTION

Carl Hart knows you have numerous choices of where to shop for the right bikes and accessories for your needs. It’s why we work so hard to earn your business not just once, but over and over again. And it’s why we strive to deliver excellence in every aspect of our business. Here's what we aim for to earn your business and respect every day:

Service

First, it means top-notch customer service to help you find what you need. Next, it means service training and expertise. Our staff of assembly and repair mechanics is factory authorized for work on most any brand of bike, even if you didn’t buy it from us.

Selection

Our selection of new bicycles and accessories is one of the best in the area. And if we don’t have what you need, our buying power with all the major suppliers lets us get it for you quickly.

Satisfaction

We back every product we sell with our commitment to your satisfaction. If you ever have a problem or are dissatisfied with anything you’ve purchased from us, please see us for a prompt and courteous resolution of the concern. We promise to make it right.

Smiles

It’s fun to be involved in such a health-oriented business, and to offer products that can enhance your enjoyment of cycling. All of us enjoy cycling and helping our customers increase their enjoyment of it as well. So, if you’ve noticed (or heard) that we’re a friendly place to shop, give us a chance to put a smile on your face, too. Stop by whenever you can.

STORE HOURS

DECEMBER 27 - MARCH 31st
Monday - Friday: 10am - 5:45pm
Saturday: 10am - 5:45pm
Sunday: CLOSED
PLEASE CALL IF YOU NEED US TO STAY LATER ON ANY NIGHT

APRIL 1st - JULY 31
Monday - Friday: 10am - 7:45pm
Saturday: 10am - 5:45pm
Sunday: 12pm - 4pm

AUGUST 1st - NOVEMBER 27th
Monday - Friday: 10am - 7:45pm
Saturday: 10am - 5:45pm
Sunday: CLOSED

NOVEMBER 28th - DECEMBER 23rd
Monday - Friday: 10am - 7:45pm
Saturday: 10am- 5:45pm
Sunday: 12pm-4pm

Fax:(631)924-8618

USER REVIEWS

Showing 1-5 of 5  
[Apr 26, 2013]
M.
Weekend Warrior

Very clean and a great selection of bikes.

Customer Service

Very friendly and knowledgeable staff. Shannon is a cutie.

Similar Products Used:

Their bikes/equipment are slightly overpriced.
The Giro helmet I bought retailed at 35 but was 50 at the shop.
The Trek I bought was retailed at 400-450, but was 550-570 at the shop.

OVERALL
RATING
3
VALUE
RATING
4
[Apr 25, 2013]
peterk814
Weekend Warrior

I would like to preface this review by stating that I would never buy a bike there and I would suggest folks to shop elsewhere unless they really need something. My friend and I were going to hit up some trails close by and he decided to stop by the shop to see what they had in stock as he didnt yet own his own mountain bike. He doesnt really stay current with the new bike models just went to look around. Upon getting to the store he was greeted by a nice girl. A green trek 3700 caught his eye. He asked to see and threw a leg over to see if it was his size. When he asked how much it was the girl replied 550 plus tax. She indicated that he was lucky because she only had a small quantity left in stock in the green. He indicated to her that it was his first time buying a bike and all sorts of "rip him off" bells and whistles must have went off in her head. Little did my friend know that she pulled the wool over his eyes. He was buying an old 2012 model at the full 2013 retail price. She did not ever recommend he take it out for a test spin because she was so excited to rip off my friend. Then when he asked about helmets she sold him a giro for 50 dollars that retails for 40.

Should my friend have done some research before buying? Yes of course. But from a good bike shop I expect the employees to educate new consumers not try to rip them off. I personally plan on emailing trek to let them know of cart harts employees business practices.

Don't waste money here go to one of the many other good stores in the ny area.

OVERALL
RATING
1
VALUE
RATING
1
[May 26, 2012]
watersongtwo
Downhiller

THE STORE IS VERY CLEAN AND WELL STOCK AND STAFF IS VERY KNOWLEDGEABLE ABOUT BIKES AND PARTS AND APPAREL AND EX PLEASE GO THERE FOR THE BEST SERVICE THAT YOU WILL GET

OVERALL
RATING
5
VALUE
RATING
5
[Sep 28, 2009]
whiteknoise
Weekend Warrior

Shop is very clean and very organized. Good selection of bikes on hand, plenty of inventory.

Customer Service

Excellent customer service. Been there probably 4x in one week to try different bikes and have more questions which all have been answered. Very helpful to get what is right for you, no pressure at all. They all ride too.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 14, 2008]
Anonymous
Weekend Warrior

Shop is beautiful in a great location (middle island - route 25). They usually have what you need in stock and carry a lot of inventory. Store is always clean and well organized

Customer Service

Customer Service is excellent. I bought 3 bikes there personally and have sent plenty of friends there who have been satisfied. They're not pushy whatsoever and lookout for what's best of the customer. They also include a year of free service for new bike purchases. A++

OVERALL
RATING
5
VALUE
RATING
5
[Mar 20, 2008]
Mark
Weekend Warrior

Outstanding service and fair prices. The owners treat people with respect and they do not try to sell you something that you do not need.

Customer Service

The customer service is great. I had a bike serviced there and the gears started skipping after 3 miles into my ride. I called them and they told me to bring it right in and they corrected it with no issues at all. I also bought a set of pedals that broke on me in the middle of a ride and they replaced them immediately. Excellent service.

Similar Products Used:

This is the only bike store that I will go to. They are 45 minutes from me but the trip is worth it. I have bought 5 bikes from them and they will continue to get all of my business. I highly recommend this store.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-5 of 5  
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