Cycle Fast Usa - Bikeshops, Huntington Station, York

Cycle Fast Usa - Bikeshops, Huntington Station, York

DESCRIPTION

CycleFast USA is the largest store in the metro New York area: it has become so because of its extremely knowledgeable staff, competitive pricing, and excellent service department. A full service department compliments the immense selection of bikes, shoes, helmets, clothing, parts, and accessories. Walk inside and it is certainly one of the most impressive in variety, price, and service.

USER REVIEWS

Showing 1-10 of 22  
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Aug 02, 2020]
Pedal Powered

Strength:

Shop at a different store.

Weakness:

Terrible customer service. Avoid at all cost.

OVERALL
RATING
1
[Jun 08, 2015]
CycleFriend
Cross Country Rider

Went there 6 months ago for a new tire. They did not have the WTB that I asked for so they gave me a michelin substitute. Expensive, but I thought, ok, they know what they are doing. They put the tire on my wheel and bike and got charged an arm and a leg. Thinking, ok, they don't know me so I must build a relationship.
Then had to go back last Saturday for a flat tire. Told them I did not like the rear tire that they put on. The service manager told me that I must have been braking hard with my rear tire since it was already worn. (Since I only brought the rim he could not tell that my rear v-brake has been broken for that long, (maybe irresponsible on my part, but I have a good working front caliper brake and am working on replacing parts on my bike). So how come he is telling me I am braking too hard when I never brake my rear. So I asked for a replacement tire, and he gives me a maxxis tire. When I pay the bill it is $114. I was in shock. Maybe I should have told him no, but I believe in making my decision on coming back related to how I am treated. This was pure robbery. I looked on the bill and i was charged $70 for a tire that is max $38 online. I also asked for their website and got as an answer that they don't really have one. Now I know why. They don't tell you the price, you have to ask. They are scamming you if you don't ask (and yes I am responsible for not asking) but my advice is NEVER EVER GO THERE. They just want to make the sale. Service is not "have a nice day", but "glad you came in so we can take your money". I am yet to find a good bike place that will not over charge you and respects you as a customer and wants your business long term. (another store charged me 3 times the amount on a bottom bracket) ANYBODY want to give me a store name that I can trust near the Smithtown area?

Customer Service

There is none. Service is not just...I will fix it!

Similar Products Used:

This was my last time ever going there!

OVERALL
RATING
1
VALUE
RATING
1
[Mar 07, 2013]
alex
Cross Country Rider

This shop is horrible, its amazing to think they're still in business. Owner is extremely arrogant and seems to care very little about cycling. Everything is over priced. Also stay away if you're a true enthusiast as they offer little for the truly competitive cyclist.

Customer Service

Mechanics seem to be pretty nice especially Bill he has always been helpful. Ask for him if you have to make the trip to this place!

OVERALL
RATING
2
VALUE
RATING
3
Showing 1-10 of 22  
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