Beacon Cycles - Bikeshops, Beacon, York

Beacon Cycles - Bikeshops, Beacon, York

DESCRIPTION

Great Service, Knowledgeable Employees, Good bikes, parts and service.

USER REVIEWS

Showing 1-6 of 6  
[Jun 28, 2011]
ecrepeau
Weekend Warrior

These guys are the best shop in the whole Hudson Valley. You know you have found a good shop when they guy that owns the place has it for the plain simple reason that he loves to ride and loves to promote the sport.

Customer Service

Outstanding. They help in with any questions and go above and beyond.

OVERALL
RATING
5
VALUE
RATING
5
[May 03, 2011]
bennyt223
Weekend Warrior

Great shop, small but great owners and staff. Always there to help. Just bought a Kona Fire Mountain in the fall. Had a few minor problems, brought it in, fixed it on the spot (no charge for maintenance for a year when purchasing for them). Staff is always willing to talk and not pushy when trying to buy something. Shop is average size and can order things quickly. Ordered a Thule rack from them and got it quickly and at a good price.

Customer Service

Best I have experienced out of 10 shops in my area.

Similar Products Used:

Owner is an awesome guy. He and his staff are always looking out for their customers and put customer satisfaction before everything else.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 17, 2009]
kacenkasimi
Cross Country Rider

Small but cozy, selection of several brands, I purchased Kona Blast. Tried it just outside the store. Very nice staff and laid back attitude, excellent non pushy service. Bike enthusiasts runthe store so it can not get any better.

Customer Service

excellent for the first time, will see how the follow up will be but have no doubts

OVERALL
RATING
5
VALUE
RATING
5
[Jul 04, 2009]
Bawitdaba
Downhiller

Nice new shop with a mildly trendy artistic look. Pretty good location, only a few minutes from I-84 which makes the shop accessible from PA in the east or CT from the west, plus north and south is covered by the Taconic State Parkway or the T-way. The big plus is they are a young crew, they are riders and have grip on the latest and greatest. Tom is an official dealer of Kona, Intense, Jamis, Surly, DK and We The People.

Customer Service

I was quite happy with the communication and the minor issue that was worked on. Tom and company have a great future...

Similar Products Used:

Beacon Cycles is my shop....

OVERALL
RATING
5
VALUE
RATING
5
[Apr 22, 2009]
Anonymous
Downhiller

As soon as I walked into the shop I felt like I wouldnt be ignored and I was right. As soon as I began looking I was met by a smile. It wasn't the usual " Can I help you". It was more of a " come on in and relax".. I wasn't pushed into buying a thing or felt like I was just a browser. I spent about a hour talking about downhill and freeriding. After all that I walked out with a new Kona coilair. Damn I love that bike and Tom, Guss and Ryan were right, it fit me perfect. If you want a relax atmosphere go to Beacon Cycles you wont be disappointed.

Customer Service

After riding a few days my rear wheel spokes came loose. I called the shop and I was met at the top of one of our local parks by Ryan. He tightened my spokes and we were off. I know that not all customers would get this service, but I couldnt believe that he showed. The next day I dropped the bike off for a service and Guss took care of me. He tuned me up and trued my wheel.

Similar Products Used:

If you want professional service and a non pushy atmosphere take a trip to Beacon Cycles. You wont be disappointed. They deal in Kona, Jamis, Surly, DK and Intense (which I would love to have) Bikes. They also have a good supply of parts and accessories you may need for a daily ride. Go in and say hi to Tom, Guss or Ryan, tell them Jon sent you. Take a load off and watch some videos.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 12, 2009]
cyber96
Cross Country Rider

The shop had a very small town feel. Nothing was over the top and in your face. The shop employees seemed very passionate about the sport they represent. They knew the littlest details about bikes they had and wanted me to get the best fit possible.

Customer Service

Small repair shop but very organized. The service was beyond what I expected.

Similar Products Used:

Looking for a good deal on Jamis or Kona? Then this is the place for you. They will go out of their way to get you a deal.

OVERALL
RATING
4
VALUE
RATING
4
Showing 1-6 of 6  
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