Garden State Bikes - Bikeshops, Whitehouse Station, Jersey

Garden State Bikes - Bikeshops, Whitehouse Station, Jersey

DESCRIPTION

Family store, also does some higher end stuff.

USER REVIEWS

Showing 1-5 of 5  
[Oct 09, 2013]
dan
Weekend Warrior

nice looking shop with a good selection of bikes and parts

Customer Service

I was on my way to bike king in Clinton (which I highly reco) and decided to try and save myself a few minutes since I was passing gs bike anyway. I stopped in, asked him about rebuilding a fork I had in my hand. he didn't even ask to look at it, said its going to be at least $300, I got a new one I can sell you. he was totally rude, didn't care about the customer. I went to bike king, it was fixed with a bad top cap o ring in ten minutes while I waited. ive been to garden state twice, and ill never go again. each time that old dude manages to be a douche.

OVERALL
RATING
1
VALUE
RATING
1
[Sep 22, 2011]
Matt
Weekend Warrior

Convenient to many areas of Hunterdon County. Decent selection of adult bikes.

Customer Service

Seems to be hit or miss. If you catch the older "gentleman" just walk out. If it is one of the other folks try it out.

Similar Products Used:

I purchased my mountain bike at this shop and feel that I got an okay deal and the bike has done well for me.

When my wife and I went in recently looking for two bikes for my kids it was a fast visit. Most of what I saw off the bat was $350 price tags so when he asked if he could help me I simply stated that I was looking for kids bikes preferably under the $300 range. He quickly said that if we were looking for toys we should go to a toy shop like Walmart, or ToysRus. He didn't even bother to try to explain why we should spend the extra money on one of his bikes.

My wife told him that I had purchased my bike there and she thought his answer was very demeaning and we wouldn't be coming back. He sarcastically said, "Okay, have a good day".

We obviously won't go back. Too bad.

OVERALL
RATING
2
VALUE
RATING
2
[Oct 17, 2009]
Anonymous
Cross Country Rider

I can't speak about thier technical expertice. I couldn't bring a bike of mine there. treat me bad, you will not treat my bike.

Customer Service

Owner is unfriendly and does not make you feel important. This shop needs a counter person and leave grumpy in the shop or office. I had a problem with the operation of a tire pump and in front of everyone (both employees)in the place made me feel stupid that I didn't understand the operation of a brand new pump. I went to High Gear Cyclry in Gillette and am an honored customer. I felt so great there that I brought a brother-in-law from Florida to buy his first road bike. I bought two bikes from them and one for my wife. Over $7,000.00 went somewhere other than Grumpy's shop. If you focus on the buck it will elude you, if you focus on the customer the buck will embrace you.

OVERALL
RATING
1
VALUE
RATING
1
[May 02, 2009]
Rick
Weekend Warrior

mom and pop operation

OVERALL
RATING
1
VALUE
RATING
1
[Aug 22, 2008]
J Ponulak

OVERALL
RATING
1
[Jul 15, 2008]
elwu123
Weekend Warrior

A family owned shop with an okay selection

Customer Service

TERRIBLE!! This shop's owner is really unfriendly. From the first interaction, all he is interested in is making the sale. ONLY interested in the bucks in your pocket. The owner's son as well as the mechanics are nice guys, but the dad makes me never want to set foot in that shop again.

Similar Products Used:

AVOID THIS STORE!! The owner is only interested in making money.

OVERALL
RATING
1
VALUE
RATING
1
[Nov 16, 2007]
jme0
Weekend Warrior

Blows!

The owner of this shop is a jerk!
He is very clearly in this business for the money and not the love of riding.
Anytime you walk in he could not be less friendly.
I have been in many shops and this is one to avoid.

Customer Service

Owner =zero

OVERALL
RATING
1
VALUE
RATING
1
[Jun 13, 2007]
NJbiker
Cross Country Rider

This shop is the worst. The owners does not care about the sport and clearly only cares about making money. I would only buy lube at this shop and don't care to even do that anymore.
Most are roadies in this place and don't seem to care about them either.
Recently had a friend told they could not fix something and needed to order new. Another shop fixed the problem with no issues.

Please sell your business to someone who cares

Customer Service

x

Similar Products Used:

x

OVERALL
RATING
1
VALUE
RATING
1
[May 30, 2007]
NJ Mtn Biker
Weekend Warrior

This shop sucks

The owner is a jackass. Knows nothing about mountain biking and it is clear that he is only in the business for money.

Customer Service

This shop sucks

The owner is a jackass. Knows nothing about mountain biking and it is clear that he is only in the business for money.

Similar Products Used:

This shop sucks

The owner is a jackass. Knows nothing about mountain biking and it is clear that he is only in the business for money.

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-5 of 5  
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