After researching my bike purchase online, I visited several shops in NYC and then visited Cyclesport, which is near my office in Woodcliff Lake. The shop is very well stocked (the best of any I visited), clean, organized, and well laid out. I was shopping for a Specialized Globe Centrum Sport and came upon the shop after checking out the Specialized website.

Customer Service

Customer service is excellent - I actually bought this the Globe Centrum Sport because of Ramon Cevallos recommendation. He and the staff at the shop took the time to ask how i planned to use the bike and also took the time to fit me and conduct a test ride. He is very friendly and eager to help. Like any outlet for sports activities, a new buying experience can be somewhat intimidating. This shop really makes you feel at home and comfortable with your purchase.