Marty's Reliable Cycle Morristown - Bikeshops, Morristown, Jersey

Marty's Reliable Cycle Morristown - Bikeshops, Morristown, Jersey

DESCRIPTION

Nice shop, road and mountain, carries high end as well as family stuff.

USER REVIEWS

Showing 1-4 of 4  
[Dec 22, 2009]
The Cog and Chain
Racer

Truth is I haven't been to this shop in years but as a Navy man who has visited shops all over the world, this is one of my two favorites (Aggieland Cycles in College Station, TX is the other).

Customer Service

When I was really getting into mountain biking (2000 - 2001), I spent a lot of time at Marty's. They really took the time to help me find what I was looking for and educated me about what I was getting. They helped make me a life long rider. I have spent a lot of money on bikes since then (sorry it wasn't all at Marty's.)

Similar Products Used:

I hope the customer service hasn't changed much over the years. It was pretty close to perfect when I was there.

Thanks for getting me off to a great start!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 03, 2007]
Anonymous
Cross Country Rider

Top notch shop. Great deals through Marty - worth looking into, especially if you are shopping for high-end Specialized stuff.

Bought my S-Works Epic frameset through him, no regrets. Would happily shop there again (plan to do it next time I buy a bike with a big S on it...).

Customer Service

Great - easy to work with, nice and fair prices. Very happy with my purchases.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 03, 2007]
skibum1
Weekend Warrior

Great micro brew shop. Service dept is fantastic. Guys know they're stuff. Decent prices, not the best but I bring my bike there for service. Second to none.

Customer Service

Excellent

Similar Products Used:

They dont carry Santa Cruz which is a bummer. Mostly Specialized, Trek are they're "big hitters." Service dept. is king here though. Great great shop.

OVERALL
RATING
4
VALUE
RATING
5
[Dec 29, 2006]
omack
Cross Country Rider

Knowledgeable staff, quality products and community focused. Always willing to help. I have purchase many components, clothes, two bikes, a baby jogger, a bike trailer for the kids and other stuff from Marty's. The product is always the right fit for the intended prupose as the staff knows their stuff. Thanks to these guys my bikes (mountain and road) are dialed in tight and my daughter is quickly learning to love the road an trails as much as I do.

Customer Service

Excellent.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 30, 2006]
jetfan2207
Weekend Warrior

I just picked up a roof rack for my bike and skis there. Looking around they had a decent selection. Decent size store, nice people,plus they do a lot of advocacy stuff.

Customer Service

They were super friendly, and super helpful. The employee took his time with me, and went over everything I needed. Screw cycle craft, these guys just earned my future business. They didn't try to intimidate me like the above mentioned store tries to do.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 07, 2006]
Ronnie
Cross Country Rider

Marty has two shops on either end of Sussex Turnpike in Morris County, nine miles apart and I live about halfway between. The shops are pleasant and are well stocked. I have not bought a bike from them for myself as I only moved into the area in the last year, yet they have been friendly and helpful. If they don't have a part or tool I want, they are prompt in getting it. This past month I bought a "real pretty" 24" Specialized Hotrock for my nine year old son and they traded in his old 20". I do most of my own work on my bike but when I get stuck they are willing to help, without attitude. I have even had a few warranty claims for components I did not buy from them and they were helpful in sorting it out.

Customer Service

Good customer service. I can phone up and they will order for me, if not in stock, and I usually get it in a few days. They also give free maintenance on bikes bought from them.

Similar Products Used:

I've often checked prices of components online and Marty's prices are in the ballpark. Sometimes a bit higher but one you factor in shipping its the same.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  
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