Efinger Sporting Goods - Bikeshops, Bound Brook, Jersey

Efinger Sporting Goods - Bikeshops, Bound Brook, Jersey

DESCRIPTION

Full Service Shop inside of Efinger Sporting Goods. Stocking parts, accesories, clothing, and offering full shop services including tune ups, wheel building, custom builds, etc.

USER REVIEWS

Showing 1-10 of 21  
[Jun 19, 2009]
Anonymous
Weekend Warrior

I should note that this is not a bike shop, per sé. It is a sporting goods store with a huge bike department. The department itself if very neat and finding just what you need and want is easy. The had a nice selection of all types of bikes -- but more importantly for me, they had a nice selection of road bikes.

Customer Service

Customer service was amazing. I went to this shop based off of other reviews on mtbr of this shop and they did not disappoint. Mark, the department manager, was extremely helpful, informative, and patient. I decided to make the transition from mountain bike to road bike and his help was invaluable to my bike selection and the necessary accessories I would need down the road. He took his time and measured me to ensure I had the best fitting bike for my body frame.

I purchased their extended warranty which allows for unlimited tune ups and check ups so I will be frequenting the shop a lot more in the near future. I look forward to their help and guidance as I continue to master this gorgeous road bike I just purchased (2009 Specialized Allez).

Similar Products Used:

I recommend this shop to cyclists of all levels. The customer service is top notch, and they are not pushy salesmen looking to sell you the most expensive thing they have. Mark went as far as to install the bike rack I purchased from them and he provided me some samples of some energy supplements (Gu) which I was curious in trying.

I hope this review helps. Have a safe summer.

OVERALL
RATING
5
VALUE
RATING
5
[May 07, 2009]
romain
Cross Country Rider

Lot of models available + tests ones

Customer Service

Bikes experts, Real riders !!!

Similar Products Used:

Thanks I love my Stumpy !!!

OVERALL
RATING
5
VALUE
RATING
5
[Apr 27, 2009]
Kim
Weekend Warrior

Fulll service bike shop in a local sporting goods store. Nice selection of road bikes, mountain bikes and accessories.

Customer Service

I visited several bike shops in the Somerset / Morris county area before buying my entry-level road bike at Efinger. Although the other shops were helpful, Mark and his team went above and beyond to find me the right bike - good sizing, fair price and appropriate for my skill level.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 16, 2009]
Craig
Cross Country Rider

Don't let the fact that Efingers Cycling department is part of a sporting goods store fool you...they have the presence of an entirely seperate individual bike shop. Had a great experience buying my new XC Mountain Bike.

Customer Service

The expertise that Mark and his team brings to the table is second to none. Very down to earth and patient. Willing to work with you and your demands. Wouldn't go anywhere else...

OVERALL
RATING
5
VALUE
RATING
5
[Mar 13, 2009]
Anonymous
Cross Country Rider

Located near Bridgewater, NJ. True sporting goods store with a great bike shop. They sell mainly Haro, Raleigh, Specialized, Scott and Kona. They also offer the usual assortment of biking accessories and clothing. All packaged in a low-key comfortable atmosphere.

Customer Service

Knowledgeable, helpful, patient. No pushy sales gimmicks. Good selection of bikes. I have purchased 2 bikes from them. (Cyclocross, Mountain bike) First was so well built and set up that it required no tuning during a 500+ mile ride to Maine. Their year of free service for every new bike purchase is great, as well as their commitment to warranty support. I would recommend them in a heartbeat. My only regret is that I don't live close enough to them to visit the store more often.

What a good local bike shop should be.

Similar Products Used:

If you're looking for new bike, and you're located within a reasonable driving distance to these guys, you should check out this shop.

OVERALL
RATING
5
VALUE
RATING
5
[May 16, 2008]
Anonymous
Weekend Warrior

This is the place if you are looking for great service for road, mountain bikes and anything in between. A couple of nearby shops are starting to shy away from mountaining biking (road specialist???). These guys do it all and do it with a smile. Great one stop shopping if you also need other sporting goods or hunting and fishing equipment. The best bike shop and sporting goods store in New Jersey period!

Customer Service

Mark and his guys will go out of their way for you every single time. No attitude, just a smile. This is a shop you can trust. These guys are riders. You will see them on the road, at Chimney Rock and even at Diablo on any given weekend. Have a question on a product they have probably used it. Great for the family and kids as well.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 19, 2008]
Anonymous
Racer

this is a great shop. they recently changed the set up and it looks and feels bigger. even though its part of a large sporting goods store it has the feel of a local bike shop and you get the care and attention you expect. have a wide selection of bikes from kids, mountain, road, recreational and serious racing. they also have a plethora of components.

any work you need done is performed quickly. you will be back on your bike in no time and they treat your bike as if its their own when working on it.

Customer Service

every one in the department is great. not once was i made to feel rushed into a decision, pushed to buy a certain kind of component, or bike, or brushed off cause of my terrible indecisiveness.

i recently had a crash which resulted in the death of the first bike i bought from them. having to get a new bike they worked with me on converting a time trial bike into a road bike. this resulted in a lot of time and work on their part. not only did they make the bike into exactly what i was looking for but they worked out a great deal for me too!

Similar Products Used:

a perfect example of their level of customer service is this...

while waiting for my new bike to get completed they stayed open 10-15 extra minutes and even offered to put a hockey game on their t.v. i mentioned i was missing. not too many places will do that.

thanks guys!

OVERALL
RATING
5
VALUE
RATING
5
[Mar 09, 2008]
KleRider83
Cross Country Rider

Bike department located within larger sporting goods store. Large Selection of bike brands, styles, parts and accessories to choose from.

Customer Service

Very friendly, helpful and knowledgeable. The staff can handle any repair and are very helpful. Staff is very knowledgeable of all their products and are more than happy to find the right bike for any style of riding.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 08, 2008]
pieceofcake
Weekend Warrior

This is a real bike shop inside of a sporting goods store. I can get whatever I need for my rides and even get some underwear or a retro skate deck all in the same trip. Great selection of bikes as well as parts and equipment all in stock.

Customer Service

I've been dealing with Mark, Chris and the guys for some time now even before they ventured into Efingers. They have always helped me out with whatever I need and if they don't have it they will get it. It's also a friendly atmosphere where I can stop in and lay down some bike chat without being pressured into buying something although I usually do anyway.
Being a regular customer always is a plus and that's why I stay loyal. They are also very friendly to my kids and that there is very important and a major factor in my loyalty.
Mark has sold me many bikes over the years and has always been there during warranty issues and the such, so give them a try when you can, you will have a great experience.

Similar Products Used:

Don't let Marks Ron Jeramie good looks scare ya, he's a great guy!

OVERALL
RATING
5
VALUE
RATING
5
[Nov 12, 2007]
mwbacon
Weekend Warrior

I'm new to the area and a local friend advised that I check out Efingers. My fork needed an overhaul and needed to be send back to Fox. Marc (shop manager) set me up with a loaner for the weekend. In the 15 years I've been cycling no shop has offered me a loaner. Did I mention the loaner was a tricked out Specialized Enduro?

These guys know how to run a shop. They clearly love the sport and are, most importantly, focused on the customer.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 21  
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