ATA CYCLE - Bikeshops, cambridge, Massachusetts

ATA CYCLE - Bikeshops, cambridge, Massachusetts

DESCRIPTION

We are a full-service bike shop located in Cambridge and now, Concord Massachusetts. We carry a huge selection of bikes, parts, and accessories from kid's bikes to top-of-the-line racing frames and everything in between.

here are some other brands we have:
Wilier
DeRosa
Lapierre
Kuota
Isaac
Stork
Maverick

USER REVIEWS

Showing 1-5 of 5  
[Nov 18, 2014]
Alan
Racer

I came to this bike shop all the way from upstate New York, because I heard noting but great things about the bike shop. It is true. The bike shop is amazing, and they have the biggest selection of the best cycling items of any bike shop I have ever been to.

But for my experience, that is where it ends. I was willing to pay their full price with no discount on an item that I could get online for much less, but I was worried about support after the purchase in the event of needing warranty repairs/ service. I now know that I will not get anything from this bike shop but a cold shoulder. I can not even get the service and support to complete the original transaction.

I purchased a specialty bike frame here last July. It is now November. I have not been able to ride my new bike that I paid over $6,000.00 just for the frame, fork, handlebars, and stem because of wrong sizes and parts missing. I been promised return calls, but have never gotten a single one returned.

It is unfortunate that such a great shop can not be backed by a little integrity.

Go here if you must (I don't blame you, It is fun to go look), but I do not recommend spending money here. go get fit, get your size, try stuff on, find out what you like, and go home and think about it. EVERYTHING that they stock in this shop can be purchased for much less online, and chances are you will get what you order the first time, and not get stuck without riding your new bike for 5+ months.

OVERALL
RATING
1
VALUE
RATING
1
[Sep 01, 2013]
David C.
Weekend Warrior

5 stars for ATA Cycle!

I have been going to ATA Cycle for about 15 years and love this place. I started out on a hybrid and over the years upgraded when I wanted to take it to the next level. No pressure to buy a certain model, just a keen interest to learn what I was looking for. A refreshing experience!

I now ride a new Cervelo RCA frame set which you can only get at ATA Cycle. This is one hot frame, a pleasure to ride. ATA has a Cervelo RCA frame set in the store window, but it won't be there long as word is spreading about this great frame.

Fitting is the key to a great bike ride, and ATA has the finest fitting technology of any bike shop in the U.S.

Customer Service

5 stars for customer service as they get it. Take care of the customer and he/she will come back and tell their friends about their positive experience.

Similar Products Used:

I am not one to write reviews, but this is the one exception. The people are great, the products are fantastic, and the service is exceptional!

OVERALL
RATING
5
VALUE
RATING
5
[Nov 07, 2007]
viccuus
Cross Country Rider

Ditto to the other two reviews. Stuff is way over-priced. They seem to cater to a select crowd and unless you let them know that you know what you're doing, it's curtains for ya, Mugsey.

OVERALL
RATING
3
VALUE
RATING
3
[Apr 03, 2007]
JooJoo
Weekend Warrior

I bought 2 bikes from these guys in the last three years, dropped $5K plus maintenance and accessories and still felt like I was treated like a WalMart shopper. They definitely have an elitist attitude and don't expect to find a deal at this store. The one good thing about this shop is that they will buy back your bike if you bought it there.

Check out Farina's bikes out in Watertown. They sell Giant bikes and have a much more down-to-earth staff.

Customer Service

The repair shop used to be pretty solid and prices are comparable to most other places. You can drop bikes off on a Saturday but the mechanic isn't in on the weekends.

OVERALL
RATING
2
VALUE
RATING
3
[Feb 17, 2007]
Jon Packer
Racer

Great Store, best knowledge you'll find around, if you want to be the best, ride the best, or hang with the best, this is your place. You won't be led wrong here.

Customer Service

Awesome!

OVERALL
RATING
5
VALUE
RATING
5
[Jan 25, 2007]
Anonymous
Downhiller

They spelled Storck wrong....Ouch...I hope that was a typo...

OVERALL
RATING
3
VALUE
RATING
3
[Dec 04, 2006]
roseyscot
Racer

They've got a lot of cool euro stuff and high end seems to be their preferred specialty. however, they are overpriced and ove opinionated.

Customer Service

if you want someone else's opinion on what is best for you, this is your place. if you know what you want, you should find other boston area shops to give your business to.

OVERALL
RATING
2
VALUE
RATING
2
Showing 1-5 of 5  
MTBR Newsletter

Get the latest mountain bike reviews, news, race results, and much more by signing up for the MTBR Newsletter

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2021 VerticalScope Inc. All rights reserved.