Northampton Bicycle - Bikeshops, Northampton, Massachusetts

Northampton Bicycle - Bikeshops, Northampton, Massachusetts

DESCRIPTION

Northampton Bicycle is a full service bike shop that has served the Pioneer Valley for over 36 years.

USER REVIEWS

Showing 1-2 of 2  
[Jun 25, 2010]
Theresa Leroux

OVERALL
RATING
2
[Aug 01, 2009]
crazysharks
Cross Country Rider

I've had very mixed experiences at this shop depending on who I interacted with. A couple times I was treated pretty badly - staff avoided eye contact, reacted to questions with a subtle hostility, and said as little as possible until I left. I sort of felt like I wasn't cool enough. Other times I've had good experiences and have been treated a little more like a human. Seems like it depends on who's working that day.

OVERALL
RATING
2
VALUE
RATING
2
[Jul 22, 2009]
ben
Weekend Warrior

nice

Customer Service

I came looking to replace my bicycle seat. The salesman was very helpful. He put a couple of different seats on my bicycle and let me try them out by biking around. No sales pressure.
I was really impressed with the advice offered and assistance.
My wife bought her bicycle there and her words, they were extremely professional. I agree -

OVERALL
RATING
5
VALUE
RATING
5
[May 27, 2007]
Anonymous
Cross Country Rider

The best bike shop in the Pioneer Valley. The staff is very helpful, knowledgable and willing to go the extra mile to set you up with what you need.

Customer Service

Scott, the shop manager, takes the time to answer your questions thoroughly and honestly. This is what sold me on Northampton Bicycle - their honesty and straight forwardness with customers. I've been a customer of Northampton Bicycle for over two years now and cannot imagine going anywhere else.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-2 of 2  
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