Foxco - Bikeshops, Middlesex, Massachusetts

Foxco - Bikeshops, Middlesex, Massachusetts

DESCRIPTION

Small one man operation. Excels in personalized customer service.

USER REVIEWS

Showing 1-3 of 3  
[Mar 24, 2010]
bosoxremy
Weekend Warrior

Awesome shop! Sells Specialized exclusively. Road, mountain and kids bike available. No BMX. Great accessories selection. Located in a Dracut MA strip mall easily accessible from Greater Merrimack Valley and Southern New Hamshire. Close to eateries and coffee shops.

Customer Service

One man show. Bill is super nice and knowledgable about all things bicycles. He's been in business for decades and knows his stuff. BMX bikes are not sold at Foxco so he will rarely service them. Road and mountain...no problem.

Similar Products Used:

I have bought numerous bikes from Foxco going back to the mid 80's...so maybe i'm biased. Foxco is not a huge shop but that's what gives it the friendly, cozy feel. Specialized is one of the big names in bicycles. If your in the market for a new bike...road or mountain go to Foxco and check out Specialized. You won't be sorry. Bill is wonderful to deal with and makes the shopping experience easy and enjoyable.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 20, 2009]
Anonymous
Weekend Warrior

like said in previous review its a one man shop but he goes above and beyond to help you with anything you need.

Customer Service

excellent customer service. like i said he will help you in any way he can. extremely knowledgable about old as well as new parts. and bikes. will order just about anything you need and have it to you in a timely fashion. and the prices are extremely reasonable. no huge markups like other lbs in the area.

Similar Products Used:

bill is a great guy and will do anything to make his customers happy. thats why he has been in the business for 35 years now. i bought my first bike from him and will keep going back until he retires or i cant ride anymore. he is even letting me help him put my new disc brakes and wheels on my bike. would never hear that from any other shop in the area. all they care about is money. bill is a geniune guy.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 03, 2008]
Chris
Weekend Warrior

Small shop like the description says. Not a ton of bikes in stock but my special order bike was in and built 5 days after I ordered it.

Customer Service

Bill Fox certainly knows the industry and will do everyting possible to help you out. I bought a new Rockhopper from him recently and it was assembled properly and adjusted perfectly. When you get service there you can count on the fact he will do the service himself and not an untrained person "out back"

Prices were better than other Specialized dealers to boot!!!

Good shop highly reccomended

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  
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