Very friendly and knowledgeable staff, Western has a good selection of bikes. Technically they can do everything. We have bought a couple bikes and have been happy with every recommendation they have made.

Customer Service

They took their time in helping us finding the bikes that fit and customizing for the trails we rode in New England.

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Highly recommend and visit when back in MA.

It's not the closest shop to me, but their customer service keeps bringing me back time after time. The guys are super friendly, both in the shop and out on the trails/mountains. Well worth the drive, and their prices are always very fair.

Customer Service

Excellent customer service, the best that I've found in MA

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The guys are knowledgeable in all sorts of riding...not only XC or road...but DH as well....

A small, friendly LBS that treats their costomers well. They have an e-bay store...http://stores.ebay.com/Liquidation-cycles.
Very friendly and kind staff that you get to know. They carry a lot of Gary Fisher mountain bikes and entry level hardtails. Not as many road bikes though...but they have a few Lemonds **I think**. Kids bikes and commuters too. Be sure to check out their live SNAKE in a display case with Chris King headsets and other bling bling that may find its way into the little creature's body some day :-)

Good shop that also sells / trades /buys used bikes and parts. You can also find the parts you are looking for. They have stuff on sale all the time. If they don't have them in stock, they'll get right to work ordering what you want. From my experiance, it could in the shop waiting for me in less than 3 days. Usually they'll work on your repairs while your in the shop. (You won't be put on a 1 week long waiting list.)If you buy a bike there, you get a years worth of free labor on that bike.

Recommended!

Customer Service

A+++

^^^^^ Very good. See above. ^^^^^

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Saved me $900ish on a $2200 bike. Not bad for a small shop! They have also saved me $100s on routine repairs. They always get the job done fast and correctly.