Wheel Base - Bikeshops, Frederick, Maryland

Wheel Base - Bikeshops, Frederick, Maryland

DESCRIPTION

Shop specializing in all styles and types of bikes. The shop has been ther for 21 years and all the technicians and salesmen are friendly, knowledgable and helpful.

USER REVIEWS

Showing 1-3 of 3  
[Jan 12, 2012]
Lumpy
Racer

Wheelbase. I have been a customer since 1983. Some highlights. They can compliment the home mechanic or do it all for you. The in house house mechanics are spot on and they have folks with extra experience with wheel building, frame work, in short they have been exposed to a ton of different problems. Its your place for an answer.
They feature group rides in the Frederick Area road and Mt Bike. Tom and his crew keep the rides safe and try to help (never over bearing) newer riders with the road and MTB etiquette. If its bike related in the Frederick county area they probably can give you acurate info the first time.

Customer Service

If you can go in here and know what you want that is half the battle. If you don't know what you want just let them ask the questions they will make your shopping experience right for you. Dont shy away from ordering something from them. They have access to all sorts of wholesalers. They place orders early in the week and you get a ETA at point of purchase. I find it easier than buying online.

Similar Products Used:

Old School guy? Ask. Its probably in there somewhere.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 14, 2008]
Anonymous
Cross Country Rider

Good selection of bikes and accessories. You can not beat the downtown location. The staff is very friendly and it seems like they actually care. Thats hard to find these days.

Customer Service

Outstanding. I bought my bike there a few months ago and had to take it in for some slight tweeking twice. The great guys at Wheel Base put it right on a stand and in a few minuets, I was out of the store on a freshly tweeked bike at no charge. Notice I said tweeking, not a tune up. Ill bring it later for my complete tune up when the time is right.

Similar Products Used:

Support your LBS.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 18, 2007]
Anonymous
Weekend Warrior

one word: wonderful. The standard that other LBS's should be judged by.

Customer Service

Unfortunately, I've moved away from Frederick, but I have been using this bike shop for about 20 years. My family bought me my first real bike there when I six. We have bought six more. While none of them were high priced bikes, they still remember me and greet me by name when I visit. Tom is the man to talk to, he's been there as long as I can remember. New parts are a big high compared with the net, but pretty much everyone is. But old parts are reasonably priced.

Similar Products Used:

They even have the mythical basement of old bikes that are waiting for a good home.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  
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