The Bicycle Escape - Bikeshops, Frederick, Maryland

The Bicycle Escape - Bikeshops, Frederick, Maryland

DESCRIPTION

This shop has a great overall selection of bikes and equipment. They seem to carry a pretty equal mix of Mountain and Road bikes with some BMX stuff as well as the standard kid and family bikes. They do tend to have some higher end components than many of the other area shops. For example they''re the only local shop I''ve seen with a set of zero gravity brakes in stock..

It''s also worth noting they''re also the local IF dealer.

The shop is run by the husband and wife team of Tom And Danielle. Tom has been a local wrench for years and has just recently made the leap to opening his own shop.

Here''s their mission statement from their website. I think it sums it up perfectly.

"The Bicycle Escape exists to offer any cyclist - male or female, pro-racer or young child -
an honest, professional and organized resource for bicycle sales and service. "

USER REVIEWS

Showing 1-4 of 4  
[Mar 24, 2007]
Kali
Weekend Warrior

The Bicycle Escape seems to really have their finger on the pulse of the local riding culture, and that's reflected in their shop. They cover road, mtb, fixie, and family pedalers, and do so with an egalitarian attitude that's very refreshing.

Customer Service

As a female rider who's only recently become serious about cycling, I really appreciate Tom's straightforward, friendly responses to any and every question. He's obviously very knowledgeable, but still very approachable and just a lot of fun to talk bikes with. And he seems to be a wizard at bike fitting!

Similar Products Used:

This shop is worth the drive from anywhere in the western DC-Metro area.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 19, 2006]
kev0153
Racer

Great shop with a great mix of products. They have a nice selecion of higher end parts. They also have a nice selection of bikes, offering a wide range of models.

Customer Service

Customer Service is top notch.

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If you live northwest Mayrland, I highly recommend this shop.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 06, 2006]
Ryan
Cross Country Rider

I have read the current reviews about this place and I am not sure what all the hype is about for this particular store. I think it's a nice place and they have nice bikes, but most of their floor models and bikes are over priced. The store has many high end bike companies to choose from (Orbea, Titus, Independant Fabrication) but only have a few mainstream comapnies like Specialized. If a high end bike is what you want, then that is fine, however I am partial to Trek and Cannondale and neither is stocked at this location. Clothing selection is limited to Bellweather stuff (cheap) and a few Castelli jerseys. There are a lot of items in there for marketing purposes but their jerseys are not all that nice. If promoting the store is what is intended, then I guess they do a good job with The Bicycle Escape jerseys, socks, glasses, etc. Their website has all that stuff on there so I guess their marketing folks are working hard. There is not a lot of staff there, especially when they are busy. Seems like there is only 1 guy there (the owner) that can give a good answer to technical questions.

Overall nice place but it's more boutique like than a bike shop.

Customer Service

It's OK. I didn't really get a chance to talk to anyone, but just overheard conversations between the owner and someone who seemed to be a "regular" in there. I guess they spend more time with regulars than with new faces that come in the door.

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I would look around before jumping in there and buying a bike (unless you want to drop 3-4 grand on a bike in there). There are plenty of other options in the area. Wheelbase in downtown Frederick has been there forever and have a nice line up to choose from. The guys down at Wheelbase are always very helpful in asnwering questions and will spend as much time with you regardless of whether or not you actually buy a bike from them. You can also head south a little farther to another new shop called The Bike Fix. Their set up of 3 bike stands is pretty cool and you can watch them actually work on bikes there.

The Bicycle Escape is an OK place, but seem to cater to more high end buyers and cyclists. If you are a bargain shopper, no need to go in because I think all of the bikes hold full sticker value (until they have to sell them to make way for new models).

OVERALL
RATING
2
VALUE
RATING
2
[Sep 24, 2006]
Joe
Racer

Great shop in general, they are all very down to Earth people. When i went and bought my Orbea road bike they didn't talk down to me like im some noob, like some stores i went too. They treated me with respect and he actually remembered my name. You really know when you matter to a store when they say "Hey Joe what do you need?"

Customer Service

Great people, fast and dependable service. Got my flightdeck installed in two days when the store my dad goes to said 1 week. They also did it for ten dollars cheaper. They even showed up early, to the store, to set up my cleats in time for the weekend with my new bike.

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When i come back from college these are the guys im going to let service my bike!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 06, 2006]
Anonymous
Cross Country Rider

I've been coming to TBE ever since it opened even though it's not the closest to my home by any stretch. I was so impressed by the shop and how it's operated the first time I visited that I ended up buying my last two bikes from there. Tom and Danielle's no B.S. approach to answering questions is quite refreshing compared to some other shops that will tell you whatever you want to hear in order to make the sell.

Customer Service

As mentioned before, I couldn't ask for better customer service. Regardless of how busy the shop is I can always count on my needs being met. Their level of honesty and support is unsurpassed so you can be sure they will tell you an honest answer when you have a question and their knowledge of everything related to bikes is exceptional.

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As Crashmore mentioned, they are the local Independent Fabricator dealer so that's a big plus as well!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 06, 2006]
crashmore
Weekend Warrior

Everything a local shop should be. Not only are they well stocked with all the basics but they also sport some great high end brands and gear such as Independent Fab. As well as the basic shop sales and services they also do top notch bike fittings by appointment. (Having recently gone through the process I can vouch for just what an exceptional job they do with their fits..)

Customer Service

Last Christmas my wife and I had just moved to the area as the shop was opening up. My wife (A non cyclist) went in looking for Christmas gift ideas for me and she was treated like gold. She had nothing but great things to say about her experience and I certainly appreciated the gifts! As a result of her super positive expierence I started making a point to support them whenever I could.

Up until recently I had not made any large purchases at the shop. I actually ride for another shops mtb team and am very good friends with the owners there. Since that shop is an hour away I've been using The Bicycle Escape for parts and service when I don't have time to make the trip. Despite the fact that I make most of my larger purchases elsewhere I've always been given killer service and have become one of the shop regulars so to speak.

The service has been so good in fact that I decided to forgo my normal shop discount at the other shop and buy a custom IF frame at full pop, primarily so I can help support this local shop. (Since my other shop isn't an IF dealer I don't feel like I'm cheating on them :) )

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Frederick has seen a ton of new bike shops pop up in the past year. Of all the shops in the area this is my hands down favorite. If you're looking for a local shop to frequent in Frederick make sure you stop in and see Tom and Danielle.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  
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