Bike Source - Bikeshops, Overland Park, Kansas

Bike Source - Bikeshops, Overland Park, Kansas

DESCRIPTION

Great Shop, very helpful. The only serious bike store in the city.

USER REVIEWS

Showing 1-5 of 5  
[Jan 28, 2009]
tlg4276
Cross Country Rider

Large well stocked inventory of bikes and parts. The staff members are riders, racers, and part of the trail building scene here in Kansas City. They are very supportfull of the bike clubs in town and sponsor local teams.

Customer Service

They have the most knowledgable and friendly staff in town. Their mechanics and wheel builders are some of the best. Their special orders are quick. You can get a professional bike fiting done at this shop. Well worth the time and money to dial in your bike to match your flexibility and riding style.

Similar Products Used:

Overall the best shop in the area.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 02, 2007]
Anonymous
Cross Country Rider

Clean shop, Nice staff, good inventory, always seem to have the part(s) I need in stock with competitive pricing.

Customer Service

Awesome. The staff here is great. They all ride and are always inviting customers to go out and ride with them. Mechanics know what they are talking about and can help with any issue you might be having. No complaints.

Similar Products Used:

This should be your LBS!

OVERALL
RATING
5
VALUE
RATING
5
[May 10, 2007]
Like2Byte
Cross Country Rider

Very large bike shop that caters to roadies and mountain bikers alike. They sell Specialized, Giant and I think I saw a Rocky Mountain in there, too. They had everything under the sun bike-related at very reasonable prices. Bags, Camelbacks, helmets, shoes, clothing of all types, food stuffs, ...etc.

Shop area is in the back. They have parts for sale for the DIY'ers. They had a great selection of chain oil and other drive-train maintenance materials. Though, their prices on consumables was rather high (tubes and air cylinders, especially); but, their customer service it top notch!

Customer Service

These are guys and gals that love to ride and enjoy people. I was made to feel instantly welcome and Warren (I think his name was) was extremely knowledgeable and friendly. I've been to the store a few times now and I've spoken to a few of their sales staff and every...single...one of them is friendly and courteous. They also know the shop and the bikes they sell very well.

When I asked about some new tires (Kenda, specifically) Warren took the time to show me Kendas as *well* as some other alternatives and reasons for choosing them over the selection of Kendas they had - which shows me they know their products! I'm *very* likely to purchase the specialized tires I was shown to give it a go for something to compare against in the future.

Similar Products Used:

This is going to be my primary LBS. I've been to bikes shops in CT, MA, VA, IN, MI and now KS/MO and these guys are right up there with my favorite, 5-chili-burnin'-bike-shop in CT, Cycling Concepts.

Down to Earth people work at this shop. Give 'em a shot, you won't be disappointed.

I visit 2 to 3 times a month.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 18, 2007]
JUNGLEKID5
Cross Country Rider

im visiting from ma so first tine there. very clean and well done shop but very prepy..great deal of ss stuff and ss29 bikes redline mono cogs. worth the time to check it out. very freindly staff.

Customer Service

Customer Service seems to be really nice

Similar Products Used:

lots of triatholon gear too..

OVERALL
RATING
4
VALUE
RATING
4
[Mar 20, 2007]
Moab 1
Cross Country Rider

Big shop. They carry lots of bikes and parts. Good atmosphere. Decent amount of clothes, shoes, and helmets.

Customer Service

They get busy so they can be slow at times. I question the knowledge of some of the workers.

Similar Products Used:

I tried to buy a road bike there last year. They did not have the size I needed in the bike I wanted so they tried to sell me a size smaller. Being 6'5" they wanted to sell me a 58cm bike. Told me to test ride it and it was just to small and they still pushed it. I asked about ordering the bike in the proper size and they could not give me a date for its arrival. They just through out 6 to 8 weeks. Oh and I was working with a manager.....I guess he was more concerned about a sale then proper fit.

OVERALL
RATING
3
VALUE
RATING
3
[Feb 19, 2007]
Jay
Cross Country Rider

I've had 2 unpleasant experiences with this shop. A yr. ago my wife bought a Stumpjumper from them (it was a gift to me). I called to see if I could change out the stem so the bike would fit me and they said "Sure, bring the orig. in!" When I got there they tried to upsell me a ROAD stem. The other time I brought a Cannondale road bike in because the derailluer hanger bolt was broken. They said they could replace the bolt, instead they ordered and put on a whole new hanger without contacting me. What was supposed to be $10-15 repair turned into a $50 effort.

Customer Service

The salespeople are friendly and knowledgeable - never a problem there. The mgr. made things right on the Cannondale repair bill.

Similar Products Used:

It's a nice shop with a good selection.

OVERALL
RATING
3
VALUE
RATING
3
[Nov 03, 2006]
Anonymous
Cross Country Rider

This is very large bike shop. It has every type of bike a person could ever want. They carry a wide selection of hybrid, comfort, entry level mountain bikes, performance mountain bikes, road bikes and tri bikes. There is a bike in that store for anyone. The store is generally clean compared to a lot of bike shops I've been in. It isn't as open as some other stores, but that's because it is chalked full of cool product. Overall a great shop with fun people working there.

Customer Service

customer service here is exeptional. I always get greeted as I walk in and am never short of advice from the knowledgable staff. The sales guys all ride and love the sport. The mechanics turn repairs around very fast.

Similar Products Used:

Best bike shop in KC.

OVERALL
RATING
5
VALUE
RATING
4
Showing 1-5 of 5  
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