Formula Sports - Bikeshops, Ketchum, Idaho

Formula Sports - Bikeshops, Ketchum, Idaho

DESCRIPTION

Have Bike Rentals sales and service.

USER REVIEWS

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[May 01, 2008]
Tim
Cross Country Rider

As far as the actual bicycle repair shop is concerned I found their services and shop manager to be great. Nick (shop manager) is amazing with his ability to take care of the customer. He is very young but extremely knowledgeable in his craft. After fixing my bicycle he took the time to talk about local trails and even offered to go riding with me after work. He took care of me in a way that no other repair mechanics ever have.

Customer Service

While shopping at a later date on my vacation I found the sales staff to be lazy and rude. When I asked a question about a pair of riding shorts it seemed as if nobody knew anything about the actual product. Once again Nick stood out as the "go to guy" and took his time away from a repair to help me and make sure I get set up with the right product.

Similar Products Used:

This is a good shop with great product but sadly I have to say that its staffed very poorly. It seemed as if the service department was the only place where there was a proper staff and people who knew what they were doing. I would like the extend a special thank you to Nick for being very professional. He is the guy who doesn't care what you ride, where your from, or how good you are. He views you as a cyclist and treats you like a brother.

OVERALL
RATING
2
VALUE
RATING
2
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