Custom Cycles - Bikeshops, Boise, Idaho

Custom Cycles - Bikeshops, Boise, Idaho

DESCRIPTION

Full Custom builds from the frame up
Excellent repairs
personal service

USER REVIEWS

Showing 1-5 of 5  
[Dec 01, 2010]
Cracka
Weekend Warrior

Small, to the point shop. Custom builds. EXPERT service work. The only shop I trust with my bikes.

Customer Service

It does not get any better. Jon and his guys are very knowledgable. The QUALITY of the work beats any I've received from any other shop I've been to. They know bikes and know them well. Thats the bottom line.

Similar Products Used:

Genuinely nice people. Hope to see this shop around for a long time!!!!!!!!!!!

OVERALL
RATING
5
VALUE
RATING
5
[May 12, 2010]
AltMindEd
Cross Country Rider

I have been shopping here since a poor experience at a nearby bike shop about two years ago. The store doesn't carry a lot of stock, which means your less likely to ogle something and have to have it immediately. The good side to this is when you order something here, John is very great about taking care of warranty issues. You are going to pay more than you would for a part off the internet. Is the internet going to answer your technical questions or take care of warranty issues on funky parts? RESPONSIBLE shoppers know the difference. Support your local bike shop!

Customer Service

Great customer service. I think sometimes they take on a little more than they can chew time wise. Its O.K. to say "no" to people wanting stuff fixed right then, even me. It can wait.

OVERALL
RATING
5
VALUE
RATING
5
[May 22, 2007]
AlliKat
Weekend Warrior

Small hole-in-the-wall shop with lots of potential

Customer Service

They should know when they quote for a wheel build if they have parts in stock, how much they cost and if they charge extra for labor.

Similar Products Used:

Don't go there for wheel builds. $100 for spokes, nipples and labor on a routine build is ridiculous. Their lack of stock kind of kills the "custom" part. They should either carry stock or have a good way to get good parts at a reasonable price.

OVERALL
RATING
4
VALUE
RATING
4
[Nov 16, 2006]
fastfossil
Cross Country Rider

I live in Moab, but I have friends in Boise so I go there every once in a while to ride their perfect singletrack. While I'm there I always stop at Custom Cycles for all my bike needs or just to hang out. It's a small shop that's owner operated and every customer gets the personal touch. They have great prices and can get about anything you need.

Customer Service

I broke my frame while riding in Boise. I stopped at Custom Cycles where they LENT me a frame and transferred all my parts to it so I could ride the next day. It took about an hour. That's service!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 27, 2006]
kpnalder1
Weekend Warrior

Looks like I get to be the first to write a review! These guys really know thier stuff. They are very knowledgable and have great prices. Not much overhead, so they can beat many shop prices. NO price gouging here! Whenever I need something, they are more than willing to help me out whether its tech advice or a purchase. They are reliable and won't try to sell you someting you don't need. Give em a try, you won't be disappointed.

Customer Service

A+++++++++++++ Next to none. They get it done!!! I had a prob with my fork and the manufacturer couldn't even figure it out. These guys had it figured out in no time and it only took about 15 mins. Fork was fixed and I was on my way.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-5 of 5  
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