MTB Tandems - Bikeshops, Woodstock, Georgia

MTB Tandems - Bikeshops, Woodstock, Georgia

DESCRIPTION

USER REVIEWS

Showing 1-1 of 1  
[Jul 21, 2014]
MarshWildman
Cross Country Rider

All this shop sells is tandem mountain bikes and even the low end is really great quality stuff. They know what they're doing and they take pride in making a quality product. They have their own line of hard tail 29ers called the Fandango. The frames are built by Ventana and are absolutely bullet proof! They have several drive train options including a Rohloff 14 speed transmission. Very knowledgeable staff, actually a one-man show, pre-purchase communication was pretty good.

Customer Service

The bike I ordered was exactly what I expected. What I did not expect was that from the moment he got my $3000 deposit to proceed with the build, communication dropped off to a trickle. He took a month to ship the bike because he couldn't find the shifters I specified. I don't know if he got really busy just then or what.
On the other hand he hauled the bike 200 miles to let us use it for an event he hosted called the A.O.R.T.A. (Appalachian Off Road Tandem Adventure). He could have charged us for that and he didn't. I think a few of the people who showed up were borrowing bikes from him purely on speculation that they may want to buy one. He had a couple of Calfee Carbon fiber tandems and a Ventana 29er. He was loaning out some pretty high end stuff.
He certainly seems like a nice guy.

OVERALL
RATING
4
VALUE
RATING
3
Showing 1-1 of 1  
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