I've gone to Rob Garrison for years... totally the best shop for sales and service. Everyone is very knowledgable and helpful. The shop tends to be busy, so if you are going to want to spend serious time trying and fitting bikes, call and make an appointment. It's not uncommon for everyone on the staff, including the mechanics to be engaged with clients. You are spending a lot of cash, plan ahead and schedule a fitting...

see above regarding how busy the shop can be... Make an appointment if you are buying a bike.

I've gone to Rob Garrison for years... totally the best shop for sales and service. Everyone is very knowledgable and helpful. The shop tends to be busy, so if you are going to want to spend serious time trying and fitting bikes, call and make an appointment. It's not uncommon for everyone on the staff, including the mechanics to be engaged with clients. You are spending a lot of cash, plan ahead and schedule a fitting...

see above regarding how busy the shop can be... Make an appointment if you are buying a bike.

I've gone to Rob Garrison for years... totally the best shop for sales and service. Everyone is very knowledgable and helpful. The shop tends to be busy, so if you are going to want to spend serious time trying and fitting bikes, call and make an appointment. It's not uncommon for everyone on the staff, including the mechanics to be engaged with clients. You are spending a lot of cash, plan ahead and schedule a fitting...

see above regarding how busy the shop can be... Make an appointment if you are buying a bike.

A truly unique and fantastic shop for either buying or building your bike. Worth however far you have to drive to get there.

Customer Service

Service was above and beyond from the team at Garrison's throughout my bike build. What stood out to me was the passion and genuine interest the whole team had in MY bike build. I saw this with each customer that entered the shop while I was there.

Rob and the team offered invaluable experience in helping me with my first ever bike build. Rob and the team provided honest opinions, experience and technical knowledge that lead me to the right components for me regardless of the total at the register. Building my first bike I was trusting the internet for advice, technical discussion and cheap prices. After my first discussion with Rob I abandoned the internet all-together. I got a thorough education in the difference between cost and value when it comes to bike parts and built my bike at double the value and half the price!

I travelled 2.5 hours each way to work with Garrison's Cyclery each time i visited and I will continue to use them with any builds or repairs I require in the future.

Fantastic selection of on hand bikes plus the ability to order pretty much anything you want. Everything is hand selected for quality and not "whats popular now thats what the reps are pushing".

Customer Service

The customer service at Garrison's goes above and beyond any retail shop i'v ever been in let alone a LBS. There are always a ton of customers in there yet one of the employees always takes a second to say hello and help you out with anything. Very confident in whoever you talk to knows what they are talking about and will guide you in the right direction even though everyone usually say's "I'm waiting for Rob". Customer service goes a long way and Garrison's has it nailed!

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If you haven't checked them out its worth the drive from wherever you are in the area. You will NOT find a better shop or better staff.

Wow... what a shop. The guys are well versed in both road and mountain bikes. Selection (and recommendation) of products is excellent.

Customer Service

Knowledgeable staff with a wealth of information and background. Staff is quick to greet and engage in conversation to learn customer needs.

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Great selection of products and if they don't have it they will get it quickly. If in need of a quick repair they make the time for the customer. Fittings are great with attention to customer needs.

I've visited every shop within a reasonable driving distance and this is, in my opinion, the best bike shop around. They carry a great lineup of bikes but the difference here really is the people. Great, unbiased and honest advice, the best mechanics, and just a cool place to be. I look forward to my continued business with Garrison's.

I have definitely found my favorite shop! I purchased a road bike from Garrison's and have used them ever since for all of my biking needs. They have a great selection in stock, and can order anything in quickly.

Customer Service

I've had great experience with the customer service. The team there is always willing to take the time to understand what I'm looking for and help me to make the right selections. I've received great recommendations and objective advice on what they've seen work and not work. My repairs have always been completed quickly - and perfectly. The guys there are all riders and offer great insight.

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Garrison's is one of the few places that really takes their time to learn what you want and then get you set up. I appreciate the time that they're willing to spend with customers, even when it's busy at the shop.

Easily the best bike shop in Delaware for fitting, service and sales - road, mountain, cross and TT.