Adventure Cycling - Bikeshops, Aurora, Colorado

Adventure Cycling - Bikeshops, Aurora, Colorado

DESCRIPTION

USER REVIEWS

Showing 1-4 of 4  
[May 15, 2009]
Jim
Cross Country Rider

As everyone else said, this is a great shop. Everyone is knowledgeable and helpful, they let me demo multiple bikes, no pressure, just good info about every make and model I asked about, even those they don't carry. John is extremely easy to talk to and all the others are, too. I bought an Ibis Mojo SL from them. Dennis did the fit, Jesse helped get the bike right, and I've been loving it ever since.

Customer Service

Over the top great!

Similar Products Used:

Shop doesn't look like much from the outside. I went there because they are listed as an Ibis dealer. I almost kept driving when I saw the kind of crude Bike Shop sign out front. The building does not do the shop justice. I stopped, but was very skeptical that I would spend more than 10 minutes there. Well, I was stunned when I walked through the door -- very nice shop, lots of great bikes, multiple Ibis Mojos to look at and ride, all the Yetis, etc. Wow! Another case of "don't judge a book by its cover."

OVERALL
RATING
5
VALUE
RATING
5
[Mar 14, 2009]
Anonymous
Cross Country Rider

Not a large shop, but they have great bikes, they understand their product lines with expertise. Very relaxed setting, no big crowds of people. They don't fill up the showroom with all the cheap stuff like so many other bike stores do.
If that's what you're looking for, this is not your store.

Customer Service

My son-law had purchased his ASR several months earlier from one of those large shops in Denver, now it was time for me. This store had 15 sales people working a hundreds of bikes. Their service dept. was not at all helpful when it came to self service tips and how to perform simple maintenance adjustment etc. Since we both love doing the repairs/maint. on our rides as much as we do riding, He has not gone back since.
I wanted to test ride a Yeti ASR and Adventure was close to my home. This is what I really liked about Dennis and John's shop. Jason, the sales guys I worked with did some research. The Yeti factory found me a sweet demo ASRC in my size.
Dennis, had no problem picking up the bike(the next day) and setting it up for my test ride (the same day). That's great customer service. On top of that, once I was ready buy, I saved a lot of money off my demo, that would sell for over $6K new.

a few weeks later, I wanted to make a few minor adjustments, different seat post and stem, "At no cost to me". Again that's great service!



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Jess, the main wrench at the shop. Is always ready to share tuning hints, tech stuff, how to do it, if you're interested. This is different than the other Big Store I mentioned.

Adventure, really wants your business and you feel it by the way they treat you!

OVERALL
RATING
5
VALUE
RATING
5
[Aug 06, 2008]
Billy Mitchell
Cross Country Rider

Excellence every time i'm there. Great selection honest information, service that goes the distance. Great prices. The staff as well Johny B are helpfull and pacient. Best of all these guys have no attitudes despite being from the core of cycleing.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 05, 2008]
obguy99
Cross Country Rider

Great service, no attitude, technically quite good.

Customer Service

V. good. Don't seem to be bothered by my barrage of stupid questions - I've got a lot of 'em.

Similar Products Used:

John is very helpful.
I bought a Yeti 575 from these guys and they've been quite good about supporting it - even though it was a demo model.
These guys pride themselves on high technical expertise and I've not been disappointed.

Keep up the good work!

OVERALL
RATING
5
VALUE
RATING
5
[Apr 21, 2008]
Ryan Bradley
Cross Country Rider

This is my favorite shop in Denver because of the excellent service. The guys who wrench there really now their stuff. Every time I have taken a bike there to get serviced they have done an exceptional job. I used to work in a bike shop during college and I have to say that John and Dennis have one of the best shops I have ever been in. Jesse one of the lead mechanics knows bikes inside and out and does a great job doing service in a timely manner. The best thing about adventure is that when I get a bike back from them I know it has been test ridden and is fixed. They also have a great location. You can stop by the store and pick up anything you need for a ride in cherry creek state park. Move your car about 100 yards park and head out for a ride. Following the ride you can have some food and drink at the emerald isle next door.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 14, 2007]
liqwid
Weekend Warrior

Shop has a nice balance of all types of bikes (from road to DH and even BMX) but hasn't drowned out the shop with too much inventory so the staff knows their bikes well.

Customer Service

I've bought two bikes from this shop because of the service I've received there and plan on buying a 3rd next year. Owners John and Dennis are cool as hell and so are all of their employees. They're always ready to share some of their knowledge and I've never experienced any 'better than you' attitude from anyone there.

Similar Products Used:

Shop has a sweet 12 months same as cash program.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 11, 2007]
murrmi1
Weekend Warrior

I had called alot of shops looking for a certain bike for the best price. John gave me the best quote so I went down to check it out. They were great. The Sales person was great. Hooked me up with no pressure. I'm going back this week to pick my bike up in a quick turn around time.

Customer Service

Awesome, Knowledgeable and Friendly

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  
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