I ordered a high cost front fork for my Trek 9.0 that has worn out. Two weeks later after not hearing back I was told they forgot to order it for me. I had prepaid the order so was a little miffed. There was no apology or solution offered when I requested a refund.

As above is only experience I have had.

ll be in Tucson at the Best Western more not very far from your shop.
I would like a price for a rental of 2 bikes.
1) either for 3 days and can be used in three
2) is for 8 days

the rent includes what and made ??me a better price.
sorry I speak french and I use a translator.
merci Gaétan

Hailing from the North Shore, I was pleasantly surprised to see that JJ is an authorized dealer and service center for Devinci and Norco bikes. Both of my current mountain rigs are Devinci and Norco, so JJ is the only place I feel comfortable taking my bikes in for service.

Tucson has a much smaller AM/FR/DH scene than most other places I've lived in, so it's also very nice to see a bike shop that caters to the more aggressive styles of mountain biking and BMX. Jose is an excellent bike mechanic and rider; he's introduced me to many of the better DH trails in the Tucson area.

Customer Service

Great. All work I've had done I've been highly satisfied with. I've several bike build ups and have no issues. Pricing is excellent.

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Best DH/FR shop in Tucson.

I needed help converting my bike to a more comfortable ride and JJ immediately recognized the problems to address. He was courteous, and the service was competent and very fast (he even called to tell me that it was available a day early). A pleasure to have been referred there!

THIS IS THE BEST CYCLE STORE IN ARIZONA, CAUSE IT HAS GOOD PERSONAL ATTENTION, ITS NO VERY BIG LIKE THE OTHER BIKE STORE, BUT IS VERY PERSONALIZE AND IF YOU CAN`T FIND WHAT U WANT, YOU CAN GET IT ALMOST THE NEXT DAY.. AND THE MECHANIC THING IS VERY PROFESSIONAL AND HE TELL U EXACTLY WHAT U NEED..SO EVERY TIME I GO TO THE STATES I SHOP ALL MY BIKE COMPONENTS THERE. GOOD JOSE..

JJ's is no huge corporate mega-store. Jose works hard to make the experience right for his customers. He usually has a friend or two in the store and the atmosphere is friendly and professional.
JJ's can has, and can repair, the college commuter bike AND the $5K road or mountain bike.

Customer Service

I bring my bike(s) here because Jose does damn fine wrenching and he is a good guy. He has consistently gone the extra mile to help me and my friends get our bikes running smooth. His parts selection is small but smart and his shop is full, but not crowded.

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This shop is also one of the few places in the greater Tucson area that has freeride/dh gear. We ride tough trails and JJ's has parts to keep us out on them.