Reckless Bike Shop - Bikeshops, Vancouver, British Columbia

Reckless Bike Shop - Bikeshops, Vancouver, British Columbia

DESCRIPTION

Payment Accepted?: Cash, Cheque, Interac, MasterCard, VISA
Products?: Bikes, Accessories, Parts, Rentals, Repairs, Bike Boxes, Clothing, Helmets, Euro-City...
Brands?: Marin, Brodie, Fuji, KHS, Dahon, Rek Tek, Bionx, OHM Electric, Haro, Shimano, Louis Garneau...

USER REVIEWS

Showing 1-1 of 1  
[Mar 21, 2009]
Jeff
Downhiller

This place is a complete RIPOFF!!! I rented a bike from them one weekend and took it back with no problems. I later discovered 5 days later my Visa had been charged $150 which Reckless processed 5 days after I returned the bike. I phoned twice and left messages but no one phoned me back. Finally I had to go to the store and ask for an explanation and they said the bike I returned had a busted tire and they had to replace it with a new one. This couldn't have been my bike since it was taken back to their shop with no problems. They straight up stole my money and claimed the could do it because it says so on their rental agreement. BEWARE!!! This shop will steal your money without any regard. I highly suggest using one of the many other reputable bike shops around Vancouver, safe yourself the money and headache.

Customer Service

A joke!!

OVERALL
RATING
1
VALUE
RATING
1
[Oct 23, 2008]
Anonymous
Weekend Warrior

A great selection and great prices

Customer Service

The manager Paul was and his sales crew were very out going and help me choose a bike that best suited me, They listened to what I was looking for took me out side and Paul choose and sent out 4 bikes and let me try each and everyone of them out, his staff ws very out going, I can't remember being treated with such care.

Similar Products Used:

I was so confused on what I was looking for and needed a real pro to help me choose what best suited me, the team at Reckless were more then out going in helping me get the biggest bang for my buck, I am going back before Christmas to get my baby girl a bike and know that at RECKLESS i will get the best service bar none.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-1 of 1  
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