Steed Cycles - Bikeshops, North Vancouver, British Columbia

Steed Cycles - Bikeshops, North Vancouver, British Columbia

DESCRIPTION

USER REVIEWS

Showing 1-2 of 2  
[Sep 18, 2010]
williexoopla
Downhiller

These guys are top notch. They are honest, extremely efficient and they tell you if you are buying something that doesn't fit your style

Customer Service

Unbelievable service. If I told you the deal I got with them , you wouldn't believe me.

I got a new Nomad in under 3 days, when there was none to be had in my size in BC.

They order just the frame from Santacruz, got the forks, sets from their store and built one up for me. And i got a great deal to boot. I couldn't ask for a better group of people and a better bike shop. Thank you Steed's.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 03, 2010]
Frsk23
Downhiller

I have to say that my experience with Steeds has overall not been good. When I went to buy my Santa Cruz, they had no interest in budging the price at all and further told me that there was no way I'd end up getting it for cheaper in the states. Why not just say you can't budge the price? I ended up going to the state and saving OVER 1k on the same bike. I had to pay 5% tax when I brought it in, but I still saved substantially.

Last week I decided to give them another try on my search for a road bike. The guy who "helped" me was less than useless. He basically gave me NO direction or information. He just sort of stared at me like I was a 12 year old with a jar of change. I'm 30 and well groomed, so that doesn't make an sense.

I cant' speak to the actual work they do on bikes, but their customer service is horrible. I will take my business elsewhere.

Customer Service

Horrible - see summary.

OVERALL
RATING
1
VALUE
RATING
1
[Sep 23, 2007]
jazzboy
Cross Country Rider

This is a great shop with seriously interested staff and superb product.

Customer Service

Work is always top notch.

Similar Products Used:

These guys will take care off you!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-2 of 2  
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